Print Solutions Supervisor — Full-Time Retail Team Lead

Staples, Inc.

Elizabethtown (KY)

On-site

USD 19,000 - 30,000

Full time

11 days ago

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Benefits offered by this job

Full-time hours
Weekly pay
401(k) with company match
Medical, dental and vision insurance
Associate discounts on in-store and on
Discounts at retailers & restaurants
Career development program

Job summary

Staples, Inc. in Elizabethtown, KY is hiring Print Supervisors to lead a team in selling and delivering total print solutions that meet customers’ goals. You will coach associates, drive store metrics, and ensure customer satisfaction in a fast-paced retail setting.

This role emphasizes collaborative selling, use of store tools, and offering creative print options. It is a full-time position with weekly pay, benefits, and development opportunities, with in-person interviews and immediate hiring.

Qualifications

  • Able to work a flexible schedule based on the store’s needs.
  • Experience directing a team and/or supervising others while managing many priorities.
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
  • Attention to detail and keen eye for noticing quality issues.
  • Experience overcoming objection and engaging with customers to understand their needs.
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

  • Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions.
  • Drive customer satisfaction by focusing on customer engagement, quality, and the community.
  • Coach associates in exceptional service, consultative selling, and total solutions.
  • Lead and develop a team committed to operational excellence in driving profitable sales & margin.
  • Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
  • Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
  • Be flexible to perform other duties as assigned.

Skills

Team leadership
Flexible schedule
Customer engagement
Attention to detail
Conflict management
Collaboration
Lifting/physical ability

Job description

Staples, Inc. in Elizabethtown, KY is hiring Print Supervisors to lead a team in selling and delivering total print solutions that meet customers’ goals. You will coach associates, drive store metrics, and ensure customer satisfaction in a fast-paced retail setting.

This role emphasizes collaborative selling, use of store tools, and offering creative print options. It is a full-time position with weekly pay, benefits, and development opportunities, with in-person interviews and immediate hiring.

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