Print Solutions Lead - Team Coach for Creative Retail

Staples; Elizabethtown (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Job summary

Staples in Elizabethtown, KY is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions while maintaining a friendly, customer-focused store culture. You will drive sales, coach associates, and ensure high quality service.

The role rewards teamwork with competitive benefits, weekly pay, and development opportunities. Apply today for a hands-on, fast-paced position that helps our store, customers, and community win.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Skills

Team leadership

Customer engagement

Attention to detail

Communication

Tools

Salesforce

Microsoft Word

Job description

Staples in Elizabethtown, KY is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions while maintaining a friendly, customer-focused store culture. You will drive sales, coach associates, and ensure high quality service.

The role rewards teamwork with competitive benefits, weekly pay, and development opportunities. Apply today for a hands-on, fast-paced position that helps our store, customers, and community win.