Print Solutions Specialist - Flexible Hours & Perks

Staples; San Rafael (CA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

401(k) plan with company match

Dental and vision insurance

Associate discounts on merchandise

Discounts at retailers/restaurants

Career growth opportunities

Team-oriented retail culture

Job summary

Staples is hiring Print Specialists to deliver exceptional customer service for print needs in a fast-paced retail setting. You will produce finished products using print and production equipment and collaborate with the team in a friendly store culture.

Training will be provided, with immediate hiring and growth opportunities. The role includes greeting customers, understanding their print requirements, capturing project details, assisting in self-service areas, and generating potential leads.

Qualifications

• Flexible schedule required to meet store needs.
• Ability to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar).
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10–50 pound range, stand and walk continuously.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open ended questions to build relationships and understand customers copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.).

Skills

Customer service

Teamwork

Attention to detail

Basic computer skills

Microsoft Word

Lifting 10–50 lbs

Tools

Copy machines

Job description

Staples is hiring Print Specialists to deliver exceptional customer service for print needs in a fast-paced retail setting. You will produce finished products using print and production equipment and collaborate with the team in a friendly store culture.

Training will be provided, with immediate hiring and growth opportunities. The role includes greeting customers, understanding their print requirements, capturing project details, assisting in self-service areas, and generating potential leads.