Print Solutions Sales Lead — Retail Team Coach

Staples; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

Bonus eligible

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retailer discounts

Job summary

Staples in Orlando, FL is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions. You will drive results, coach associates, and foster a customer-centric, fast-paced store culture.

You'll build relationships, manage operations, and leverage in-store tools to maximize sales and customer satisfaction while ensuring quality and community engagement. This role requires flexibility and a willingness to contribute to a dynamic retail team.

Qualifications

• Experience directing a team or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Word or similar programs.
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a fast-paced environment.
• Ability to manage conflict in a nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales and margin.
• Consult with customers, ask open-ended questions to offer appropriate options and deliver a total print solution.
• Leverage in-store tools to actively manage customers and grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Flexible schedule

Basic computer skills

Attention to detail

Objection handling

Collaboration

Conflict management

Integrity

Lifting 10-50 lb

Job description

Staples in Orlando, FL is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions. You will drive results, coach associates, and foster a customer-centric, fast-paced store culture.

You'll build relationships, manage operations, and leverage in-store tools to maximize sales and customer satisfaction while ensuring quality and community engagement. This role requires flexibility and a willingness to contribute to a dynamic retail team.