Print Solutions Lead — Retail Sales & Team Coach

Staples, Inc.; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on merchandise

Discounts at retailers/restaurants

Job summary

Staples, Inc. in Franklin, TN is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions for customers. You will drive sales while ensuring quality service in a fast-paced retail environment.

This role focuses on coaching associates, building relationships with customers, and using tools like Salesforce to grow relationships. Full-time hours with benefits and weekly pay are offered.

Qualifications

• Experience directing a team and supervising others while managing multiple priorities.
• Proficient with Microsoft Word and basic computer tasks.
• Strong attention to detail and quality control.
• Capable of lifting 10–50 pounds and physical stamina.

Responsibilities

• Connect with customers and build relationships to provide print and marketing solutions.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team committed to operational excellence and profitability.
• Consult with customers, ask open questions, and offer total print solutions.
• Leverage Salesforce.com to manage customers through in-store engagement.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer relationships

Sales & service

Basic computer skills

Attention to detail

Objection handling

Collaboration

Conflict management

Integrity

Lifting 10-50 pounds

Tools

Salesforce.com

Microsoft Word

Job description

Staples, Inc. in Franklin, TN is seeking a Print Supervisor to lead a team in delivering total print and marketing solutions for customers. You will drive sales while ensuring quality service in a fast-paced retail environment.

This role focuses on coaching associates, building relationships with customers, and using tools like Salesforce to grow relationships. Full-time hours with benefits and weekly pay are offered.