Print Solutions Associate — Flexible Part-Time

Staples; Danvers (MA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Job summary

Staples Print Specialists deliver exceptional customer service for print needs, producing professionally finished products using print and production equipment in a fast-paced retail environment.

You will be part of a collaborative team, greet customers, ask questions to determine print requirements, and guide them to suitable solutions while supporting shipping and self-service tasks as needed.

Qualifications

• Experience delivering customer service in a fast-paced retail setting.
• Attention to detail to identify quality issues.
• Ability to operate basic computer programs.
• Willingness to lift up to 50 pounds.
• Flexible schedule to meet store needs.
• Collaborative team player.

Responsibilities

• Greet customers in the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to understand customers copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.).

Skills

Flexible schedule

Customer service

Attention to detail

Basic computer skills

MS Word or similar

Team collaboration

Conflict management

Integrity

Lifting 50 pounds

Job description

Staples Print Specialists deliver exceptional customer service for print needs, producing professionally finished products using print and production equipment in a fast-paced retail environment.

You will be part of a collaborative team, greet customers, ask questions to determine print requirements, and guide them to suitable solutions while supporting shipping and self-service tasks as needed.