Print Services Manager - Lead, Train & Drive Sales

Office Depot, Inc.; Duluth (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

DailyPay

Job summary

Office Depot, Inc. is seeking a Retail Print Manager to drive print sales and service growth in a high-volume store. You will lead the Print Department, oversee print production, equipment, and supplies, and foster a customer-centric culture aligned with Office Depot 5C values.

The role requires guiding a high-performing team, delivering outstanding customer service, and working a flexible schedule including evenings, weekends, and holidays. Compliance with background checks may apply.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years related experience.
• Minimum 2 years management experience or equivalent internal development.
• Experience in Print Center operations.
• Experience with logistics, freight, and visual merchandising.

Responsibilities

• Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
• Ensure the execution of Office Depot selling techniques and sales training in print and across the store.
• Drives a sales-focused environment through the training and development of all associates, inclusive of print.
• Act as a role model for delivering exceptional customer service and product expertise.
• Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques.
• Facilitate training sessions on the business model and the holistic service offering for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.

Skills

Sales leadership

Customer service

Print knowledge

Team training

Operational excellence

Education

High school diploma or equivalent

Tools

Print Center equipment

POS systems

Job description

Office Depot, Inc. is seeking a Retail Print Manager to drive print sales and service growth in a high-volume store. You will lead the Print Department, oversee print production, equipment, and supplies, and foster a customer-centric culture aligned with Office Depot 5C values.

The role requires guiding a high-performing team, delivering outstanding customer service, and working a flexible schedule including evenings, weekends, and holidays. Compliance with background checks may apply.