Print Services Leader & Sales Coach

Stores; Greeley (CO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k)

Job summary

Office Depot is hiring a Retail Print Manager in a high-volume store to lead print production, drive sales and deliver exceptional customer service. You will manage print equipment, supplies, and staff, aligning with the Office Depot 5C values to foster a customer-centric culture and community engagement.

The role requires flexible scheduling including evenings, weekends, and holidays, with responsibilities as a Key Carrier on duty, and opening/closing the store.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years related experience.
• Minimum 2 years management experience or equivalent internal development.
• Experience in Print Center operations.
• Experience with logistics, freight, and visual merchandising.

Responsibilities

• Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
• Ensure the execution of Office Depot selling techniques and sales training in print and across the store.
• Drives a sales-focused environment through the training and development of all associates, inclusive of print.
• Act as a role model for delivering exceptional customer service and product expertise.
• Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques.
• Facilitate training sessions on the business model and the holistic service offering for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.

Skills

Leadership

Print Center operations

Logistics

Merchandising

Customer service

Education

High school diploma or equivalent

Tools

Microsoft PowerPoint

Excel

Word

Outlook

POS systems

Job description

Office Depot is hiring a Retail Print Manager in a high-volume store to lead print production, drive sales and deliver exceptional customer service. You will manage print equipment, supplies, and staff, aligning with the Office Depot 5C values to foster a customer-centric culture and community engagement.

The role requires flexible scheduling including evenings, weekends, and holidays, with responsibilities as a Key Carrier on duty, and opening/closing the store.