Print Services Leader: Drive Sales & Customer Delight

Office Depot, Inc.; Manchester (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Incentive program

DailyPay

Comprehensive benefits

Job summary

Office Depot, Inc. is seeking a Retail Print Manager to lead print sales and service growth in a high-volume store. You will oversee print production, equipment, and supplies while fostering a customer‑centric culture aligned with Office Depot’s 5C values.

You will mentor a team, drive operational excellence, and ensure top‑quality print materials and service. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years related experience.
• Minimum 2 years management experience or equivalent internal development.
• Experience in Print Center operations.
• Experience with logistics, freight, and visual merchandising.

Responsibilities

• Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
• Ensure the execution of Office Depot selling techniques and sales training in print and across the store.
• Drives a sales‑focused environment through the training and development of all associates, inclusive of print.
• Act as a role model for delivering exceptional customer service and product expertise.
• Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques.
• Facilitate training sessions on the business model and the holistic service offering for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
• Regularly exercises independent judgment when providing input on assessing store associates' performance, certification(s), and competencies.

Skills

Customer service

Leadership

Operations management

Print Center operations

Logistics

Education

High school diploma

Tools

POS systems

Print Services software

Job description

Office Depot, Inc. is seeking a Retail Print Manager to lead print sales and service growth in a high-volume store. You will oversee print production, equipment, and supplies while fostering a customer‑centric culture aligned with Office Depot’s 5C values.

You will mentor a team, drive operational excellence, and ensure top‑quality print materials and service. Flexibility for evenings, weekends, and holidays is required.