Print Production & Transactions Specialist I

Testing Site - JPMC; Coppell (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorgan Chase in Coppell is seeking a Transactions Specialist I in the Print department to operate equipment and process statements for Chase customers. This production role emphasizes accuracy, adherence to procedures, and continuous improvement in a dynamic environment.

You will train across the Print Department, handle heavy materials, monitor quality, resolve issues, and ensure timely service within SLAs while maintaining controls and regulatory compliance.

Qualifications

• Ability to lift and transport heavy materials (50-70 lbs) and manage 200 lb supplies using industrial carts.
• Initial proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols.
• Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology.
• Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis.
• Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery.
• Actively participates in maintaining a clean and organized departmental work area to support operational efficiency.
• Open and adaptable to cross-training opportunities, with a willingness to learn and take on responsibilities across multiple departments.

Responsibilities

• Train in all aspects of the Print Department
• Utilize various types of equipment / machinery as assigned
• Perform thorough quality checks on statements to identify and address any errors or inconsistencies
• Identify and resolve complex issues that may arise during production, including equipment malfunctions or data discrepancies
• Complete work in a timely manner to meet our Service Level Agreements
• Promote strong internal controls through proactive identification and communication of issues
• Review production data to identify trends, areas for improvement, and potential risks.
• Ensure adherence to all relevant regulations and internal policies and standard operating procedures regarding statements and card production

Skills

Attention to detail

Quality checks

Team collaboration

Adaptability

Task prioritization

Communication

Safety and compliance

Job description

JPMorgan Chase in Coppell is seeking a Transactions Specialist I in the Print department to operate equipment and process statements for Chase customers. This production role emphasizes accuracy, adherence to procedures, and continuous improvement in a dynamic environment.

You will train across the Print Department, handle heavy materials, monitor quality, resolve issues, and ensure timely service within SLAs while maintaining controls and regulatory compliance.