Print Production Specialist & Client Liaison

Arandell; Minnesota; Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive paid time off

11 paid holidays

Company paid life insurance policy

3% 401(K) company contribution

Employee Assistance Program (EAP)

TelaDoc health services

Job summary

Arandell is seeking an Account Specialist for a hybrid role that coordinates with service, premedia, press, bindery, and logistics teams to ensure smooth production and reinforce client brand image. You’ll interpret complex instructions and provide clear, actionable guidance to internal partners and clients.

Key requirements include a bachelor’s degree or 4 years of printing experience, strong communication, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree in graphic communications or business administration, or 4 years related printing industry experience.
• Ability to utilize logic and conceptual thinking skills.
• Strong written and verbal communication skills.
• Collaborative nature to work in a team environment.
• Proficient in Microsoft Office including Word, Excel, and Outlook.
• Exhibits good problem-solving and organizational skills.
• Ability to respond to after-hours manufacturing questions, when necessary.

Responsibilities

• Interpret a variety of print and distribution instructions with high attention to detail.
• Work directly with customers on all production issues including: comparing print instructions and distribution to confirmed specifications/pricing; reviewing furnished item specifications and receipts; entering version, assembly, and quantity details as per client’s instructions; identifying artwork files and proofs; releasing accurate production instructions to premedia, press, bindery, and logistics; providing postage requests and/or mail plans to the customer; working with the Account Manager to ensure smooth flow of jobs through the plant and answering questions.
• Collaborate with Procurement on special materials and/or outsourcing requirements.
• Partner with Sales support staff to identify any special customer needs or concerns to the plant prior to and during production.
• Determine when Sales Representatives or Client Services Management should be informed and brought into different situations.
• Meet with customers as directed by Sales Representative.

Skills

Communication skills

Team player

Analytical thinking

Problem-solving

Organizational skills

MS Office

Education

Bachelor's degree in graphic communications or business administration

4 years related printing industry experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Arandell is seeking an Account Specialist for a hybrid role that coordinates with service, premedia, press, bindery, and logistics teams to ensure smooth production and reinforce client brand image. You’ll interpret complex instructions and provide clear, actionable guidance to internal partners and clients.

Key requirements include a bachelor’s degree or 4 years of printing experience, strong communication, and proficiency in Microsoft Office.