Print Production Lead - 2nd Shift (Level 3)

Computer Task Group; New York (NY); On-site; USD 33,000 - 40,000; Full time

Job summary

CTG, a Cegeka company, seeks a Print Production Level 3 in Midtown Manhattan to operate high-volume digital and finishing equipment and manage workflow. The role requires 4+ years in high-volume print production and strong PC/MS Office skills, with a focus on quality control and timely job completion.

You will schedule, track, and review customer files, coordinate with staff and vendors, and maintain production logs while ensuring a clean, safe work environment.

Qualifications

• Strong computer skills with working knowledge of PCs, email, file management, network devices, printers, and web applications.
• Intermediate Microsoft Office skills, particularly Excel and PowerPoint; ability to create spreadsheets, use formulas, sort/filter data, create graphs, and import/export information.
• Basic math, data entry, file conversion, scanning, and document management skills.
• Strong customer service, communication, organization, troubleshooting, and problem-solving skills.
• Professional demeanor with the ability to coach and mentor coworkers.
• Ability to work independently in a fast-paced, high-volume production environment.

Responsibilities

• Operate high-volume digital, color, print, copy, scan, binding, folding, inserting, laminating, cutting, and finishing equipment.
• Process, schedule, track, and distribute high-volume print production jobs.
• Review customer files for fonts, image resolution, registration, formatting, and other production issues.
• Perform quality inspections before, during, and after production runs.
• Receive, review, electronically log, index, convert, scan, store, and back up customer jobs.
• Integrate variable data into templates and optimize document design for quality reproduction.
• Provide customer service and interact professionally with staff, clients, and management.
• Troubleshoot production and equipment issues; coordinate with service personnel and third-party vendors as needed.
• Perform equipment maintenance, collect meter reads, maintain production/billing logs, and manage supplies.
• Apply asset tags and update databases; track office equipment moves, additions, and changes.
• Provide basic end-user equipment training and assist with process improvements and templates.
• Maintain a clean, organized, and safe production environment.
• Lift and move materials and equipment weighing up to 50 pounds.

Skills

Computer skills

MS Office

Data entry

Customer service

Independent work

Education

High School Diploma or equivalent

Post-high school technology training

Job description

CTG, a Cegeka company, seeks a Print Production Level 3 in Midtown Manhattan to operate high-volume digital and finishing equipment and manage workflow. The role requires 4+ years in high-volume print production and strong PC/MS Office skills, with a focus on quality control and timely job completion.

You will schedule, track, and review customer files, coordinate with staff and vendors, and maintain production logs while ensuring a clean, safe work environment.