Print Production Level 3

Computer Task; New York (NY); On-site; USD 23,000 - 40,000; Full time

Job summary

CTG is seeking a Print Production Level 3 specialist in Midtown Manhattan for hourly consulting work. You will operate high-volume digital, color, print, binding, and finishing equipment, and manage QA throughout productions.

You will review customer files, schedule jobs, and ensure accurate document handling, while providing professional customer service and troubleshooting with staff and vendors as needed.

Qualifications

• High School Diploma or equivalent required.
• Post-high school technology training or equivalent technical experience required.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

• Operate high-volume digital, color, print, copy, scan, binding, folding, inserting, laminating, cutting, and finishing equipment.
• Process, schedule, track, and distribute high-volume print production jobs.
• Review customer files for fonts, image resolution, registration, formatting, and other production issues.
• Perform quality inspections before, during, and after production runs.
• Receive, review, electronically log, index, convert, scan, store, and back up customer jobs.
• Integrate variable data into templates and optimize document design for quality reproduction.
• Provide customer service and interact professionally with staff, clients, and management.
• Troubleshoot production and equipment issues; coordinate with service personnel and third-party vendors as needed.
• Perform equipment maintenance, collect meter reads, maintain production/billing logs, and manage supplies.

Skills

Print production

High-volume work

Customer service

Quality control

Troubleshooting

Independent work

Education

High School Diploma or equivalent

Post-high school tech training

Tools

Printer hardware

Scanning equipment

Document management systems

Microsoft Office

Job description

Job Title: Print Production Level 3

Location: Mid-town Manhattan, NY

Job Type: Hourly Consultant

Hours: Monday–Friday, 4:00 PM–12:30 AM, Second Shift; overtime available

Pay: $24.00–$29.00/hr

Essential Functions:

• Operate high-volume digital, color, print, copy, scan, binding, folding, inserting, laminating, cutting, and finishing equipment.
• Process, schedule, track, and distribute high-volume print production jobs.
• Review customer files for fonts, image resolution, registration, formatting, and other production issues.
• Perform quality inspections before, during, and after production runs.
• Receive, review, electronically log, index, convert, scan, store, and back up customer jobs.
• Integrate variable data into templates and optimize document design for quality reproduction.
• Provide customer service and interact professionally with staff, clients, and management.
• Troubleshoot production and equipment issues; coordinate with service personnel and third-party vendors as needed.
• Perform equipment maintenance, collect meter reads, maintain production/billing logs, and manage supplies.
• Apply asset tags and update databases; track office equipment moves, additions, and changes.
• Provide basic end-user equipment training and assist with process improvements and templates.
• Maintain a clean, organized, and safe production environment.
• Lift and move materials and equipment weighing up to 50 pounds.

Skills:

• Strong computer skills with working knowledge of PCs, email, file management, network devices, printers, and web applications.
• Intermediate Microsoft Office skills, particularly Excel and PowerPoint; ability to create spreadsheets, use formulas, sort/filter data, create graphs, and import/export information.
• Basic math, data entry, file conversion, scanning, and document management skills.
• Strong customer service, communication, organization, troubleshooting, and problem-solving skills.
• Professional demeanor with the ability to coach and mentor coworkers.
• Ability to work independently in a fast-paced, high-volume production environment.

Experience:

• Minimum 4 years of experience in high-volume print production, binding, and scanning.
• Minimum 1 year of customer service experience.
• Experience operating high-volume digital/color printers, copiers, scanners, and finishing equipment.
• Experience with print production workflow, quality control, document preparation, and electronic file management.

Education:

• High School Diploma or equivalent required.
• Post-high school technology training or equivalent technical experience required.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.