Lead Print Operator

Computer Task; West Haven (CT); On-site; USD 23,000 - 40,000; Part time

Job summary

CTG, a Cegeka company, is hiring a Lead Print Operator in West Haven, CT. This role manages daily print shop operations, heads up staff, and ensures timely, high-quality production using digital printers and finishing equipment.

You will guide workflow, train team members, and interact with clients to review specs and deadlines. Strong English communication, 3–5 years in production print, and ability to lift 50 pounds are required.

Qualifications

• High School Diploma or GED required.
• Associate's degree in Graphic Communications, Business Administration, or related field preferred.
• 3–5 years of production print or similar environment experience.
• Experience operating high-volume digital production and finishing equipment.

Responsibilities

• Oversee daily print shop operations, workflow, scheduling, and production priorities.
• Assign work and mentor print shop staff.
• Operate high-volume digital production printers and finishing equipment.
• Perform quality control inspections and final checks.
• Troubleshoot equipment issues and coordinate service requests.
• Maintain inventory of paper, toner, and supplies.
• Serve as primary customer contact for print requests and timelines.
• Recommend appropriate paper, finishing options, and print specs.
• Resolve customer concerns professionally and promptly.
• Track production volumes, job status, and material usage.
• Identify workflow bottlenecks and support process improvements.
• Maintain a safe and organized production environment.
• Lift/move materials up to 50 pounds and stand for extended periods.

Skills

Digital print production

High-volume production

Print workflow

Quality control

Troubleshooting

Customer service

Staff training

Time management

Paper handling

Microsoft Office

Prepress knowledge

Safety practices

Education

High School Diploma or GED

Associate's degree in Graphic Communications or related field

Tools

Adobe Acrobat

InDesign

Adobe Creative Suite

Job description

Job Title: Lead Print Operator

Location: West Haven, CT

Job Type: Hourly Consultant

Hours: 8 am to 5 pm, M-F

Pay: up to $28.99/hr

There is a small amount of driving with this role using a client vehicle. Valid driver's license and no more than one moving violation in the past three years.

Essential Functions

• Oversee daily print shop operations, workflow, scheduling, and production priorities to meet customer deadlines and service levels.
• Assign work and provide direction, training, and mentoring to print shop staff.
• Operate high-volume digital production printers, copiers, wide-format printers, scanners, bindery, and finishing equipment.
• Perform quality control inspections and final checks to ensure accurate, high-quality production.
• Troubleshoot equipment issues and coordinate service requests as needed.
• Maintain inventory of paper, toner, finishing supplies, and other production materials.
• Serve as the primary customer contact for print requests, specifications, timelines, and project updates.
• Recommend appropriate paper, finishing options, production methods, and print specifications.
• Resolve customer concerns professionally and promptly.
• Track production volumes, job status, material usage, equipment maintenance, and performance metrics.
• Identify workflow bottlenecks and support process improvements to increase production efficiency and accuracy.
• Maintain a safe, organized, and customer-focused production environment.
• Lift and move materials weighing up to 50 pounds and stand/walk for extended periods.

Skills

• Digital print production and finishing
• High-volume production equipment operation
• Print shop workflow and scheduling
• Quality control and inspection
• Equipment troubleshooting
• Customer service and communication
• Staff training, mentoring, and leadership
• Strong organization and time management
• Problem-solving and decision-making
• Microsoft Office and print management software
• Prepress and document production knowledge
• Workplace safety practices

Experience

• 3-5 years of experience in a production print, copy center, commercial print, or similar environment.
• Experience operating high-volume digital production and finishing equipment.
• Experience leading, training, or supervising print production staff preferred.
• Experience with Adobe Acrobat, InDesign, or Adobe Creative Suite preferred.
• Experience with variable data printing and document management systems preferred.

Education

• High School Diploma or GED required.
• Associate's degree in Graphic Communications, Business Administration, or a related field preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.