Print Production & Customer Service Lead — Growth & Hands-On

Gill Reprographics Inc; Oakbrook Terrace (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Gill Reprographics Inc in Oakbrook Terrace, IL seeks a Customer Service/Production Lead to join our Chicago area location. This dual role combines frontline customer interaction with hands-on production coordination, including occasional pickup/delivery of orders. A reliable vehicle is required, and basic computer knowledge is expected.

The role operates Monday–Friday, 8am–5pm, with occasional overtime. You will manage orders, invoicing, and quotes, maintain supplies, and support customer

Qualifications

• Be a team player with positive attitude at work.
• Process customer orders, handle inquiries and issue resolution.
• Maintain and order production resources in the office including paper, ink, and toner.

Responsibilities

• Process customer orders, handle inquiries and issue resolution.
• Process customer invoicing and/or quotes in company accounting system.
• Provide great customer service, building relationships with existing and new customers.

Skills

Customer service

Teamwork

Multi-tasking

Issue resolution

Job description

Gill Reprographics Inc in Oakbrook Terrace, IL seeks a Customer Service/Production Lead to join our Chicago area location. This dual role combines frontline customer interaction with hands-on production coordination, including occasional pickup/delivery of orders. A reliable vehicle is required, and basic computer knowledge is expected.

The role operates Monday–Friday, 8am–5pm, with occasional overtime. You will manage orders, invoicing, and quotes, maintain supplies, and support customer