Print Estimator & Client Success Specialist

Pressworks; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Pressworks in Columbus, OH is seeking a Print Estimator & Customer Service professional for a full-time, on-site role. You will prepare accurate estimates by reviewing project specs, materials, and production methods, and you will coordinate with production and sales teams to ensure timely quotes and clear communication throughout the project lifecycle.

The position emphasizes attention to detail, order entry, data management, and maintaining detailed records while supporting customers to

Qualifications

• Experience with print estimating, including interpreting specifications, calculating costs, and understanding offset, digital, and finishing processes.
• Customer service skills with professional communication and timely resolution of client questions.

Responsibilities

• Prepare accurate estimates by reviewing project specifications, materials, and production methods.
• Coordinate with production and sales teams to determine costs and schedules.
• Respond to customer inquiries, provide pricing and job status updates, and ensure clear communication throughout the project lifecycle.
• Maintain detailed records and ensure accurate order entry and data management.
• Support customers to achieve successful print outcomes and uphold Pressworks’ standards of quality.

Skills

Print estimating

Customer service

Communication

Organization

Data entry

Team collaboration

Tools

PACE

Job description

Pressworks in Columbus, OH is seeking a Print Estimator & Customer Service professional for a full-time, on-site role. You will prepare accurate estimates by reviewing project specs, materials, and production methods, and you will coordinate with production and sales teams to ensure timely quotes and clear communication throughout the project lifecycle.

The position emphasizes attention to detail, order entry, data management, and maintaining detailed records while supporting customers to