Print & Copy Technical Service Specialist

Pacific Office Automation Inc.; Leawood (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid training

Career paths

Monthly bonuses

Benefits package

401(k)

Paid time off

FSA/HSA options

Job summary

Pacific Office Automation is seeking a Print & Copy Technical Service Specialist to join our Field Service team in Overland, Kansas. This hands-on, customer-facing role thrives on problem-solving and practical repairs, keeping client equipment running smoothly.

We provide paid training, clear career paths, and a comprehensive benefits package. If you’re mechanically inclined, tech-curious, and proactive, this is a career-launching opportunity with growth potential.

Qualifications

• Must demonstrate strong problem-solving and critical-thinking abilities.
• Basic computer and mobile device proficiency required.
• Customer-focused mindset with willingness to learn on the job.

Responsibilities

• Troubleshoot, diagnose, and repair printers, copiers, and related equipment.
• Serve as a hands-on print and copy technology expert at client sites.
• Manage and support local printing environments at customer locations.
• Provide reliable, in-person technical support and clear communication.
• Schedule and complete service calls independently; resolve issues creatively.

Skills

Problem solving

Critical thinking

Basic computer skills

Mobile device proficiency

Customer service mindset

Willingness to learn

Job description

Career Opportunities with Pacific Office Automation

Careers At Pacific Office Automation

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Print & Copy Technical Service Specialist

Print & Copy Technical Service Specialist

Onsite | Full-Time | Paid Training | Growth Pathways

Overland, Kansas | Compensation: $20.00/hr

Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've grown to over 40 branches across 11 states by delivering innovative business solutions and exceptional customer service. Our long-standing partnerships with industry leaders like Canon, Sharp, HP, Lexmark, and Ricoh allow us to stay at the forefront of office technology.

At POA, we're more than a technology company- we're a career-launching organization committed to training, development, and long-term growth. We believe in investing in our people, listening to their ideas, and providing clear pathways for advancement.

About the Role

We are seeking a Print & Copy Technical Service Specialist to join our Field Service team. This is a hands-on, customer-facing role ideal for individuals who are mechanically inclined, tech-curious, and enjoy solving problems in real time. Whether you're starting your career or looking to pivot into the tech field, POA provides the training and support needed to succeed.

What You'll Do

• Troubleshoot, diagnose, and repair printers, copiers, and related office equipment
• Serve as a hands-on print and copy technology expert
• Manage and support local printing environments at customer locations
• Provide reliable, in-person technical support to clients
• Communicate clearly and professionally to ensure high customer satisfaction
• Manage your schedule and service calls independently
• Think creatively to resolve unique equipment and technical challenges

What You Bring

• Strong problem-solving and critical-thinking skills
• Basic computer and mobile device proficiency
• Prior technical or mechanical experience is a plus, but not required
• Customer service mindset with a team-first attitude
• Willingness to learn, grow, and take initiative

What We Offer

• Paid, hands-on training with certification opportunities
• Clear career paths into senior technician, leadership, or management roles
• Monthly performance-based bonuses
• Comprehensive benefits package including medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off, sick leave, and vacation days
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options

Compensation

• Overland, KS: $20.00/hr

At Pacific Office Automation, we don't just talk about growth-we create it. We're proud to be an Equal Opportunity Employer and are committed to fostering a diverse, inclusive workplace where every voice matters.