Field Copier Technician (Industry Experienced)

Pacific Office Automation; Wenatchee (WA); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Company car

Paid training

Medical/Dental/Vision insurance

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA programs

Job summary

A leading office technology dealer is seeking a Field Copier Technician in Wenatchee, WA. Responsibilities include troubleshooting and repairing office equipment and providing high-quality technical support. Ideal candidates have experience with major brands like Canon and HP and possess a mechanical mindset. The role includes paid training, company car, and a range of benefits aimed at professional growth and employee satisfaction.

Qualifications

• Experience with Canon, Ricoh, HP, or Lexmark preferred.
• Mechanical and electrical mindset essential.
• Additional training with copiers or printers is a plus.

Responsibilities

• Troubleshoot and repair office equipment.
• Provide technical support to customers.
• Communicate with customers to ensure satisfaction.
• Develop options for solving uncommon problems.
• Manage time and territorial considerations.

Skills

Troubleshooting and repairing office equipment

Providing high-quality technical support

Mechanical and Electrical Mindset

Strong computer knowledge

Tools

Canon

Ricoh

HP

Lexmark

Job description

Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we’ve expanded to 30+ branches across 11 western states—including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

Are you looking to start your career in an industry of cutting-edge technology?

We are seeking a Field Copier Technician to service the Wenatchee, WA area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all of Tri-Cities and surrounding areas.

PAID TRAINING included!

Essential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations

Qualifications

• Canon, Ricoh, HP, or Lexmark experience strongly preferred
• Mechanical and Electrical Mindset
• Other experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers is a plus!
• Strong computer knowledge a plus!

Benefits

• Company car
• Paid training
• DOE: $20-30/ HR
• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.