Print Center Manager — Lead Operations & Growth

Automatic Data Processing, Inc.; Seattle (WA); On-site; USD 80,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer:1

Paid vacation and flexible PTO

Paid holidays

Company-paid life insurance

Flexible Spending Account (FSA) and Hs

Job summary

Automatic Data Processing, Inc. in Seattle, WA is seeking a Print Center Manager to oversee daily print production, personnel, and operations at the Copiers NW Print Center.

This role manages contracted copy center fulfillment and coordinates overflow services for DSG sites, with responsibilities spanning purchasing support and training to drive efficiency and growth. The position requires leadership, technical knowledge, and a focus on client relationships, with opportunities for process

Responsibilities

• Oversee daily print production, workflow, project scheduling, and timely delivery of quality work.
• Supervise department personnel and allocate labor to meet production demands and contracted service requirements.
• Coordinate overflow production, equipment-related support, and specialized services for DSG sites.
• Manage DSG program purchasing and collaborate with Field Support and Supervisors to achieve program objectives.
• Maintain strong client and vendor relationships and coordinate Print Center tours and demonstrations for high-volume customers and the Sales team.
• Maintain expertise in MarketDirect StoreFront and similar web-to-print platforms to support customer access and service delivery.
• Oversee bindery, finishing, equipment, software, and facility operations, ensuring security and confidentiality requirements are met.
• Develop and maintain standardized workflows for non-contracted work, including job tracking, authorized work requests, pricing approvals, customer proofs, and job documentation.
• Prepare project estimates and pricing for digital, sheet-fed, and wide-format print services.
• Maintain accurate production records and cost accounting, and ensure timely and accurate billing.
• Train new field operators on Print Center equipment, production processes, and efficiency standards.
• Identify opportunities to expand services, improve customer value, and increase revenue and profitability.

Job description

Automatic Data Processing, Inc. in Seattle, WA is seeking a Print Center Manager to oversee daily print production, personnel, and operations at the Copiers NW Print Center.

This role manages contracted copy center fulfillment and coordinates overflow services for DSG sites, with responsibilities spanning purchasing support and training to drive efficiency and growth. The position requires leadership, technical knowledge, and a focus on client relationships, with opportunities for process