Print Center Manager

Alphagraphicsfranchise; Framingham (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

AlphaGraphics Framingham is seeking an experienced Office and Design Supervisor to oversee a fast-paced print center. This full-time role involves managing customer service, design, and production workflows while ensuring high levels of customer satisfaction. Candidates should possess a strong print background, supervisory skills, and proficiency in Adobe products, particularly InDesign. Benefits include competitive salary, paid vacations, sick days, and profit sharing.

Benefits

Paid vacation

Paid sick days

Paid holidays

Profit sharing

Qualifications

• Experience in print management required.
• Ability to build customer relationships.
• Energetic and organized approach to tasks.

Responsibilities

• Supervising customer service and design functions.
• Ensuring customer graphic design requirements are met.
• Coordinating production functions for smooth order processing.

Skills

Strong Print and design background

Customer focused

Strong interpersonal skills

Supervisory skills

Strong computer skills

Team player

Strategic thinker

Tools

Adobe products

InDesign

Job description

Office and Design Supervisor - Print Center

AlphaGraphics Framingham, a full-service printing and marketing organization, which has serviced the MetroWest Boston area for over 30 years, is seeking an experienced Print Center Manager. The successful individual must have a print background, strong interpersonal skills and be customer oriented.

This is a fast-paced environment with a strong focus on customer satisfaction and team work. We pride ourselves on the quality of the products and services we provide.

Key duties include:
- Supervising customer service, design and customer relations functions
- Participating in customer communications, order entry, file transfer and pricing
- Working with customers to ensure their graphic design requirements and/or file modifications are properly executed
- Overseeing workflow and coordinating with production functions to ensure smooth order processing
- Ordering materials from vendors as needed
- Supporting production functions as required
- Participating in pricing evaluations and making the necessary modifications in coordination with owner
- Participating in developing and implementing strategies to ensure centers continued growth

Key skills
- Strong Print and design background
- Knowledge of Abobe products and InDesign in particular
- Supervisory skills including implementing company processes
- Customer focused and able to build customer relationships

- Strong computer skills and able to learn operational software
- Strong interpersonal skills
- Strategic thinker
- Energetic with a get it done attitude
- Team player
- Willing to pitch in where ever needed
- Organized and structured in approach

This is a full-time position with hours of 8:00 to 4:30 (no weekends). It offers a competitive salary, great work environment and benefits including paid vacation, paid sick days, paid holidays and profit sharing.