Print Center Manager

AlphaGraphics; Framingham (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading printing and marketing company in Framingham is seeking a Print Center Manager to oversee operations and ensure top-notch customer service. The role requires an experienced professional with a strong print background and excellent leadership skills. It offers a full-time contract in a dynamic work environment with competitive salary and benefits.

Benefits

Paid vacation

Paid sick days

Paid holidays

Profit sharing

Qualifications

• Experience in customer service and design functions is a must.
• Ability to work in a fast-paced environment with a focus on customer satisfaction.
• Must possess strong organizational skills.

Responsibilities

• Supervise customer service, design and customer relations functions.
• Ensure workflow coordination with production functions for smooth order processing.
• Participate in developing strategies for center's continued growth.

Skills

Strong Print and design background

Knowledge of Abode products and InDesign

Supervisory skills

Strong computer skills

Strong interpersonal skills

Strategic thinker

Energetic with a get it done attitude

Job description

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Office and Design Supervisor - Print Center

AlphaGraphics Framingham, a full-service printing and marketing organization, which has serviced the MetroWest Boston area for over 30 years, is seeking an experienced Print Center Manager. The successful individual must have a print background, strong interpersonal skills and be customer oriented.

This is a fast-paced environment with a strong focus on customer satisfaction and team work. We pride ourselves on the quality of the products and services we provide.

Key duties include:

• Supervising customer service, design and customer relations functions
• Participating in customer communications, order entry, file transfer and pricing
• Working with customers to ensure their graphic design requirements and/or file modifications are properly executed
• Overseeing workflow and coordinating with production functions to ensure smooth order processing
• Ordering materials from vendors as needed
• Supporting production functions as required
• Participating in pricing evaluations and making the necessary modifications in coordination with owner
• Participating in developing and implementing strategies to ensure centers continued growth
  
  
  

Key skills

• Strong Print and design background
• Knowledge of Abobe products and InDesign in particular
• Supervisory skills including implementing company processes
• Customer focused and able to build customer relationships
• Strong computer skills and able to learn operational software
• Strong interpersonal skills
• Strategic thinker
• Energetic with a get it done attitude
• Team player
• Willing to pitch in where ever needed
• Organized and structured in approach
  
  
  

This is a full-time position with hours of 8:00 to 4:30 (no weekends). It offers a competitive salary, great work environment and benefits including paid vacation, paid sick days, paid holidays and profit sharing.

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Printing Services

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