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A leading technology company seeks a Principal Product Manager to drive the vision for FieldEdge, a premium platform for field service professionals. This role involves strategic planning, team leadership, and customer engagement, focusing on product success and growth in key markets. Join a dynamic team where you’ll shape the product's direction and have a significant impact on business performance.
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Job Description
You’ll join Xplor Field Services, driving product for FieldEdge—a category-leading platform purpose-built for contractors and field service professionals. From HVAC and plumbing to electrical and beyond, FieldEdge simplifies everything from dispatch to payments, helping businesses grow with less effort.
Job Description
You’ll join Xplor Field Services, driving product for FieldEdge—a category-leading platform purpose-built for contractors and field service professionals. From HVAC and plumbing to electrical and beyond, FieldEdge simplifies everything from dispatch to payments, helping businesses grow with less effort.
As a Principle Product Manager, you’ll be responsible for helping drive the vision, strategy, and execution across the FieldEdge product line. You’ll be a senior member of a team of product managers and partner with design, engineering, marketing, customer success, and sales to deliver a product that drives business results and customer impact. Your work will shape how we scale FieldEdge, enter new markets, and increase ARPU through both core improvements and expansion opportunities.
This role reports to the VP of Product, Field Services, and sits on the Field Services leadership team.
Responsibilities
Support and evolve the product vision and roadmap for FieldEdge, aligned to customer needs and business strategy
Manage, lead, coach, and grow a several members of a high-performing team of product managers focused on delivering outcomes
Own a significant portion of the product portfolio including establishing a vision for the space, establishing core KPIs, managing a scrum team, and driving towards weekly milestones.
Define and prioritize investments across core workflow improvements, new monetizable modules, and technical infrastructure
Develop a deep understanding of field service businesses through direct customer engagement and industry research
Balance quick wins, foundational work, and long-term bets within the roadmap
Partner with design and engineering to ensure high-quality discovery and delivery processes
Partner with design and research to establish a repeatable and scalable customer research program to build a strong feedback loop
Collaborate with GTM teams to position and launch new capabilities effectively
Define success metrics and use data to drive prioritization, performance measurement, and iteration
Communicate progress, risks, and strategic tradeoffs clearly to executive stakeholders
Manage and structure external vendor partnerships to supplement core team delivery
Be a voice for Field Services internally—representing our customers and guiding product thinking across the company
The average base salary pay range for this position is $150,000 to $190,000
Location: In this position, you can work from home 100% in the following locations: (any state within the lower 48 of the USA).
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