Principal Workforce Analytics & AI Productivity Lead

Arctic Wolf; Eden Prairie, Northern (MN, KY); Hybrid; USD 148,000 - 222,000; Full time

Benefits offered by this job

Equity for all employees

Flexible time off and paid volunteer

RRSP and 401k match

Training and career development

Private benefits plan

Job summary

Arctic Wolf is seeking a Principal, S2 Workforce Strategy and Intelligence Lead to establish a workforce intelligence framework across the S2 Security Services organization. You will quantify work flow, measure automation impact, and provide transparent ROI for staffing, automation, and product priorities.

You will partner with Finance, Product, Data Science, and Engineering to prioritize investments, build measurable feedback loops, and deliver executive-level insights that drive efficiency and

Qualifications

• 8+ years in workforce management analytics, capacity planning, or task-mix and time-in-motion analysis within a 24x7 operational environment.
• Proven experience partnering with Finance and Product to connect operational data to cost and roadmap decisions.
• Hands-on experience applying AI/ML within analytics, such as forecasting capacity or evaluating automation ROI.

Responsibilities

• Develop and maintain a comprehensive workforce intelligence model quantifying work entering and exiting the organization.
• Measure capacity created through automation and process improvements and capacity redeployment.
• Create a defensible productivity accounting framework distinguishing gross vs. net savings and other drivers.
• Build executive-facing dashboards and reporting from operational data and present findings to leadership.

Skills

Workforce Economics

Analytics

AI Analytics

Tools

SQL

Power BI

Tableau

Snowflake

Python

R

Job description

Arctic Wolf is seeking a Principal, S2 Workforce Strategy and Intelligence Lead to establish a workforce intelligence framework across the S2 Security Services organization. You will quantify work flow, measure automation impact, and provide transparent ROI for staffing, automation, and product priorities.

You will partner with Finance, Product, Data Science, and Engineering to prioritize investments, build measurable feedback loops, and deliver executive-level insights that drive efficiency and