Principal UX Designer: Family Experience & Onboarding

Tin Can; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Tin Can in Seattle is seeking a Principal UX Designer to own the family-facing experience from first consideration to eight millionth call. That includes the app, onboarding, and retention, ensuring a cohesive product that families love.

You'll work with the Head of Product, Engineering, and Brand to establish patterns and a robust design language, and you’ll do hands-on design while guiding AI-enabled scaling for the product.

Qualifications

• 10+ years designing and shipping consumer digital products.
• Excellent visual design craft, with ability to simplify complex workflows.
• A strong systems thinker who builds reusable foundations.
• A strategic partner to Product who shapes what we build next, not just how.
• Fluency using AI as a design multiplier to empower the team.

Responsibilities

• Own design across the whole software experience, shaping the core Tin Can experience.
• Run research with families to understand what's working and what isn't.
• Shape future work with Product, not just how to build it; partner with Product, Eng, and Brand.
• Build the patterns and design language to scale, including AI integration.
• Get hands-on: prototype, write copy, and collaborate with engineers to iterate to correctness.

Skills

UX design

System thinking

Research

AI in design

Strategic partnership

Job description

Tin Can in Seattle is seeking a Principal UX Designer to own the family-facing experience from first consideration to eight millionth call. That includes the app, onboarding, and retention, ensuring a cohesive product that families love.

You'll work with the Head of Product, Engineering, and Brand to establish patterns and a robust design language, and you’ll do hands-on design while guiding AI-enabled scaling for the product.