Principal UX Designer: AI-Powered Digital Experience Leader

Palo Alto Networks; Santa Clara (CA); On-site; USD 236,000 - 289,000; Full time

Job summary

Palo Alto Networks is seeking a Principal UX Designer to guide the strategy and design language for our global website. You will own the platform-first approach and help transition to AI-ready digital experiences.

You will shape the direction of new digital initiatives, influence cross-functional teams, and mentor designers while advancing accessibility and enterprise-grade design systems.

Qualifications

• 15 years of experience in UX and digital experience design, preferably in B2B, SaaS, or cybersecurity environments.
• Bachelor’s degree in Design or a related field.
• Recognized as a subject matter expert with deep and broad digital design knowledge in enterprise B2B, SaaS, or cybersecurity.
• Demonstrated ability to present critical design solutions, influence senior stakeholders, and act as a spokesperson for UX at the highest levels.
• Deep Figma expertise including advanced prototyping, auto-layout, AI, and design-to-code tooling.

Responsibilities

• Work on building leading-edge digital experiences, grounded in data and established design principles that delight users across digital touchpoints.
• Address and develop future design concepts, methodologies, and practices to incorporate into Palo Alto Networks' digital processes.
• Move beyond current industry best practices to pioneer entirely new digital design systems, AI-driven design operations, and hyper-personalized experiences that redefine the cybersecurity digital experience.
• Leverage leading-edge AI to prototype complex interactions rapidly, explore personalized user journeys at scale, and dictate future concepts for design system operations (automated documentation, intelligent naming, accessibility checklists).
• Use professional concepts to develop resolutions to critical UX issues and broad design matters, seamlessly blending business goals with intuitive customer journeys.
• Create formal networks and operating rhythm with key decision-makers across product, marketing, and engineering. Serve as a strategic internal and external spokesperson for our digital design organization.
• Operate with high independence in the completion of day-to-day work. Act as a mentor and coach for designers on the team.
• Exercise wide latitude in determining objectives and approaches on special, high-stakes assignments, such as design direction of the new homepage or rollout of modular conversational AI component libraries.
• Apply a unique blend of deep and broad knowledge in UX, UI, and front-end architectures to elevate our accessible, and reusable design system.

Skills

UX design

Digital experience design

Design systems

Mentoring

Stakeholder influence

Education

Bachelor’s degree in Design or related field

Tools

Figma

Adobe Experience Manager

Job description

Palo Alto Networks is seeking a Principal UX Designer to guide the strategy and design language for our global website. You will own the platform-first approach and help transition to AI-ready digital experiences.

You will shape the direction of new digital initiatives, influence cross-functional teams, and mentor designers while advancing accessibility and enterprise-grade design systems.