Epic Principal Trainer, FT, Days

Prisma Health; Greenville (SC); On-site; USD 65,000 - 95,000; Full time

Job summary

Prisma Health in Greenville, SC, is seeking an Epic Training Specialist responsible for building and maintaining the EMR training environment, updating materials, and ensuring alignment with system updates. The role collaborates with Epic Analysts to maintain accuracy in lesson plans, simulations, and job aids, while auditing educators and providing remediation plans when needed.

You will train end users on assigned applications, manage the Training Schedule and Catalogue, and ensure the MST

Qualifications

• Bachelor's degree or equivalent work/training experience in education.
• Three years healthcare training with Epic knowledge preferred.
• Knowledge of adult learning theory and training best practices.

Responsibilities

• Builds and maintains the EMR training environment and MST.
• Updates training materials, lesson plans, and simulations.
• Audits educators and delivers remediation as needed.
• Trains end users and coordinates with Epic Analysts.
• Troubleshoots issues via ServiceNow and user feedback.

Skills

Adult learning

Project management

Training delivery

Troubleshooting

Epic knowledge

Education

Bachelor's degree

Epic Certification

Tools

Epic Applications

MS Office

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for building and maintaining the EMR training environment. Responsible for updating and modifying all training materials, including lesson plans, exercise books, job aids, simulations and scenarios in MST and in production. Works closely with the Epic Analysts to ensure alignment in system updates and other application enhancements. Audits educators during facilitation, offering feedback, suggestions, and when necessary, a remediation plan. Responsible for training end users, when needed. Other responsibilities include rebuilding and refreshing MST environment, managing and owning Application Parking Lot, maintaining Template Training requirement crosswalk process and maintaining the Training Schedule and Catalogue.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference
• Builds and maintains the training environment used in providing end-user training on EMR (Epic).
• Updates and modifies training materials and MST for systems/programs (Epic, others) and maintains accuracy of lesson plans, exercise books, job aids, simulations and scenarios.
• Credentials/cross trains and audits educators on assigned applications.
• Collaborates with Epic Analysts to ensure alignment in system updates and other application enhancements.
• Develops and delivers remediation plan to educators, as needed.

Troubles shoot issues shared through Service Now, Analysts, or end users.

• Trains end users on various assigned applications.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Education

• Education - Bachelor's degree in General Education, Information Sciences, Business Management, Training and Development, Clinical Informatics, Project Management or related field of study.
• Experience - Three (3) years of healthcare experience with at least two (2) years Epic education/training experience; prefer experience working with Epic. Skill and experience in adult education.

In Lieu Of

• In lieu of a Bachelor's degree: three (3) years education/training experience and/or completed certification or certification pending in Epic Application Curriculum and Epic Application Training Environment may be considered.

Required Certifications, Registrations, Licenses

• Certification in Epic Application Curriculum - must be obtained within 90 days of hire
• Certification in Epic Application Training Environment - must be obtained within 90 days of hire

Knowledge, Skills And Abilities

• Computer skills (word processing, database)
• Knowledge of office equipment
• Mathematical skills
• Project management skills
• Adult learning education theory
• Ability to develop customized training materials
• Ability to trouble shoot issues and provide viable and valuable solutions.
• Working knowledge of EMR environment and well-versed in all applications so that they can, with high quality, credential and cross train educators on assigned applications.
• Working knowledge of Epic Application Curriculum and Epic Application training environment.

Work Shift

Day (United States of America)

Location

Independence Pointe

Facility

Corporate

Department

ITS EPIC Training

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.