Principal Technology Risk Analyst

Fidelity; Westlake (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Fidelity Investments is seeking a Senior Manager-level Principal Analyst to join the Cyber Assurance and Support team onsite in Westlake, TX. You will support client inquiries on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI and data protection.

You’ll provide assurance over AI governance and customer protection controls, respond to RFPs and due diligence, and collaborate with internal teams to enhance AI-related controls and safeguards.

Qualifications

• Bachelor’s degree in CS, cybersecurity, information systems, or related technical field.
• Strong understanding of security and risk related to AI, including data privacy and model governance.
• Ability to translate technical cybersecurity and AI controls into clear client responses.
• Ability to manage multiple priorities in a fast-paced, highly visible environment.
• Excellent written and verbal communication across technical, business, and client-facing teams.
• 6–10 years of experience in cybersecurity, information security, technology risk management, and/or AI risk domains.
• Certifications such as CISSP or CISA; familiarity with AI governance frameworks is a plus.

Responsibilities

• Provide assurance over Fidelity’s cybersecurity, AI governance, and customer protection controls using the team’s response library and collaboration with team members.
• Respond to client security, privacy, and AI-related inquiries, including RFPs and due diligence questionnaires.
• Support client requests on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection.
• Partner with internal teams to continuously enhance response content, including evolving AI-related controls, policies, and safeguards.

Skills

Cybersecurity

AI governance

Client communication

Prioritization

Stakeholder collaboration

Security controls

Education

Bachelor's degree in CS/Cybersecurity/IS

Job description

Principal Technology Risk Analyst

Fidelity is transitioning to a full-time onsite working model in phases by region and role. See job description for more information.

Onsite

Location

• Westlake, TX
• Merrimack, NH
• Smithfield, RI

Team

• Technology

Experience Level

Senior Manager

Job Description:

PRINCIPAL ANALYST, CYBER ASSURANCE AND SUPPORT

THE ROLE

Fidelity Investments is seeking a Principal Analyst to join the Cyber Assurance and Support team. This role offers an outstanding opportunity to advance a cybersecurity career at one of the top financial services companies. You will join a high-impact team that plays a critical role in attracting and retaining business by supporting cybersecurity, fraud, AI, and technology inquiries from 401(k) clients and prospects.

In this role, you will support client requests, including discussions on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection.

You will also help articulate Fidelity’s approach to secure, responsible AI adoption and oversight.

• Provide assurance over Fidelity’s cybersecurity, AI governance, and customer protection controls using the team’s standard response library, collaboration with team members, and engagement with business partners
• Respond to client security, privacy, and AI-related inquiries, including Requests for Proposals (RFPs), due diligence questionnaires, and emerging AI risk assessments
• Support client requests, including discussions on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection
• Partner with internal teams to continuously enhance response content, including evolving AI-related controls, policies, and safeguards

THE EXPERTISE AND SKILLS YOU BRING

• Bachelor’s degree, preferably in Computer Science, Cybersecurity, Information Systems, or a related technical field; or equivalent experience
• Strong understanding of security and risk considerations related to artificial intelligence, including data privacy, model governance, and responsible AI practices
• Demonstrated ability to translate technical cybersecurity and AI controls into clear, concise, and client-friendly responses
• Strong ability to manage multiple priorities simultaneously in a fast-paced, highly visible environment
• Excellent written and verbal communication skills, with the ability to build strong, collaborative relationships across technical, business, and client-facing teams
• 6–10 years of experience in cybersecurity, information security, technology risk management, and/or emerging technology risk domains such as AI
• Relevant cybersecurity certifications such as CISSP, CISA, or similar; familiarity with AI governance frameworks is a plus

THE TEAM

You will be a member of the Workplace Customer Protection organization. The mission of the Customer Protection is to protect the Workplace community of plan sponsors and participants using our retirement and benefits platforms.

As a member of the Customer Protection, you would be joining a culture that is defined by how our team members work. We:

• Are trusted, collaborative partners who are engaged and transparent
• Are security subject matter experts and continuous learners that are passionate about protecting our customers
• Take personal accountability for quality and timely delivery of our services
• Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves
• Foster associates’ well-being by supporting work-life balance and guilt-free time off

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [e-mail], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

AI Guidelines

Learn about our guidelines for use of AI when applying for a Fidelity job

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.