Principal Systems Analyst

Fidelity; Westlake (TX); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Paid parental leave

On-site health and wellness centers

Job summary

Fidelity is seeking a Principal Systems Analyst to join our Digital Platforms Technology team in a hybrid work model. You will play a critical role in analyzing business requirements and delivering technology initiatives across teams.

The ideal candidate should possess strong analytical thinking and have at least 10 years of experience in systems analysis. This role offers significant responsibilities and an opportunity to impact the delivery of high-quality digital solutions.

Qualifications

• Proven experience leading cross‑functional technology initiatives.
• Ability to manage multiple concurrent priorities.
• Strong understanding of project planning, estimation, and tracking.

Responsibilities

• Gather, analyze, and document requirements from stakeholders.
• Create and maintain technical documentation and system specifications.
• Manage technology projects or product deliveries.

Skills

Analytical and problem-solving capabilities

Excellent written and verbal communication skills

Experience working in Agile environments

Strong organizational skills

Education

10–12+ years experience in systems analysis

Tools

SQL

Jira

Confluence

Job description

Principal Systems Analyst

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

We are looking for a Principal Systems Analyst to join our Digital Platforms Technology team. In this hybrid role, you will operate at the intersection of business analysis, technical solutioning, and project delivery leadership. You will play a key role on a delivery team while also owning end-to-end delivery of initiatives, ensuring alignment across business partners, engineering, and leadership.

You will collaborate closely with Product Owners, Developers, QA, Architects, and business stakeholders to analyze requirements, define solutions, and successfully deliver high-impact digital experiences.

The ideal candidate brings strong analytical thinking, execution discipline, and the ability to lead cross‑functional initiatives while staying hands‑on with systems analysis.

Key Responsibilities

• Partner with business stakeholders to gather, analyze, and document requirements, use cases, and functional specifications
• Analyze existing systems, workflows, and integrations to recommend scalable solutions aligned with business goals
• Create and maintain technical documentation, system specifications, data flows, and process diagrams
• Translate business needs into clear, actionable user stories and acceptance criteria
• Support API analysis, data mapping, and integration design
• Collaborate with engineering and architecture teams to ensure feasibility and design alignment
• Participate in testing phases, including defect triage, validation, and production support
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders
• Lead end-to-end delivery of technology initiatives, from intake through production deployment
• Define project scope, timelines, milestones, and delivery roadmaps aligned with business priorities
• Drive Agile ceremonies (planning, backlog refinement, sprint reviews, retrospectives)
• Manage dependencies, risks, issues, and escalations, ensuring timely resolution
• Track and report on delivery progress, KPIs, and outcomes to stakeholders and leadership
• Coordinate across multiple teams to ensure on-time, high-quality delivery
• Facilitate decision-making and alignment across cross‑functional teams
• Ensure adherence to SDLC, governance, and release management processes

The Expertise and Skills You Bring

Core Skills

• Strong analytical and problem-solving capabilities
• Excellent written and verbal communication skills with the ability to influence stakeholders
• Experience working in Agile environments
• Ability to balance strategic thinking with execution detail
• Proven experience leading cross‑functional technology initiatives
• Strong organizational skills with the ability to manage multiple concurrent priorities
• Experience facilitating collaboration between business and technical teams

Technical and Functional Skills

Drives complex, enterprise-wide systems analysis initiatives as a seasoned Principal Systems Analyst (10–12+ years experience), leading cross‑functional technology efforts while also serving as a strong secondary Project/Program Manager—planning, coordinating, and delivering initiatives in alignment with new operating models; combines deep technical expertise with leadership in stakeholder management, execution oversight, and delivery accountability to ensure successful outcomes across business and technology teams.

• Experience with SQL, Oracle, or relational databases
• Knowledge of web and mobile application architectures
• Familiarity with APIs, integration patterns, and data flows
• Ability to diagram workflows using tools such as Visio, Lucidchart, or similar
• Experience supporting QA and testing lifecycle activities

Project and Delivery Skills

• Experience managing technology projects or product deliveries
• Strong understanding of project planning, estimation, and tracking
• Experience with tools such as Jira, Confluence, or similar ALM tools
• Ability to manage risks, dependencies, and stakeholder expectations
• Demonstrated success delivering complex initiatives in fast‑paced environments

Nice to Have

• Technical background in Java, Python, C#, or JavaScript
• Experience with frontend technologies (Angular, React, Vue)
• Knowledge of cloud platforms (AWS, Azure, GCP)
• Familiarity with QA automation frameworks
• Exposure to financial services or digital platforms domain

The Team

Our Digital Platforms Technology team designs, develops, and supports a suite of digital products and services focused on delivering exceptional customer experiences. This team operates through cross‑functional delivery teams in a fast‑paced, innovative environment, leveraging modern technologies to build scalable and impactful solutions.

Benefits that balance life and work

From our fully paid parent leave to our on‑site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [e-mail], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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