Principal Technical Program Manager, Sponsored Products and Brands Agent

Amazon; Palo Alto (CA); On-site; USD 204,000 - 275,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Palo Alto is seeking a Principal Technical Program Manager to lead the development of an AI agent for Ads that helps customers discover products and engage with brands on Amazon.

You will manage complex cross‑functional programs across engineering, product, operations, legal, sales, UX and marketing, define roadmaps, and communicate with executives while mentoring other TPMs to ensure long‑term program success.

Qualifications

• 7+ years of working directly with engineering teams experience.
• 7+ years of technical product or program management experience.
• 5+ years of software development experience.
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience owning/driving roadmap strategy and definition.

Responsibilities

• Work with teams across engineering, product, operations, legal, UX, sales, and marketing to define requirements and deliver complex ad products that leverage generative AI.
• Define and deliver critical programs with broad cross-organizational impact, owning the technology roadmap for complex systems and managing a portfolio of interdependent initiatives from strategy through execution.
• Communicate effectively with stakeholders at all levels, from early career university hires to senior executives.
• Identify gaps and opportunities across architectures, services, and organizations, then drive system-level and business reviews that align teams toward coherent strategies and reduce redundant engineering effort.
• Amplify your impact by mentoring other technical program managers, sharing best practices across the engineering community, and creating mechanisms that ensure long-term program success beyond your direct involvement.

Skills

Program management

Engineering coordination

Roadmap strategy

Software development

System design & architecture

Cross-functional leadership

Job description

At Amazon Ads, we’re re-imagining the advertising landscape through advanced generative AI technologies and AI agents, revolutionizing how millions of customers discover products and engage with brands online. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights.

We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and deliver results to both. If you’re energized by solving complex challenges and pushing the boundaries of what’s possible with AI, join us in shaping the future of advertising.

Amazon is looking for a Principal Technical Program Manager to lead the development of an AI agent for Ads that helps customers find and discover new products and engage with brands and sellers on Amazon.

In this role, you will manage complex technical programs that span multiple VP-level organizations. You will work across teams to align on project requirements, create work back plans, define API contracts, and manage strategic communications with executive stakeholders.

This is a leadership position that requires an ability to earn trust with stakeholders across diverse disciplines including engineering, product, operations, legal, sales, UX, and marketing. You must be a highly-collaborative team player capable of inspiring teams to innovate and deliver results against challenging timelines.

Key job responsibilities

• Work with teams across engineering, product, operations, legal, UX, sales, and marketing to define requirements and deliver complex ad products that leverage generative AI.
• Define and deliver critical programs with broad cross-organizational impact, owning the technology roadmap for complex systems and managing a portfolio of interdependent initiatives from strategy through execution.
• Communicate effectively with stakeholders at all levels, from early career university hires to senior executives.
• Identify gaps and opportunities across architectures, services, and organizations, then drive system-level and business reviews that align teams toward coherent strategies and reduce redundant engineering effort.
• Amplify your impact by mentoring other technical program managers, sharing best practices across the engineering community, and creating mechanisms that ensure long-term program success beyond your direct involvement.

Basic Qualifications

• 7+ years of working directly with engineering teams experience
• 7+ years of technical product or program management experience
• 5+ years of software development experience
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Palo Alto - 203,500.00 - 275,300.00 USD annually

USA, NY, New York - 194,700.00 - 263,400.00 USD annually

USA, WA, SEATTLE - 177,000.00 - 239,400.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10529476