Principal Technical Product Manager

Empower Pharmacy; Northern (KY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Empower Pharmacy seeks a senior product leader to drive enterprise pharmacy-focused digital platforms, owning vision, roadmap, and execution across mobile, web, and API ecosystems. You will leverage AI to accelerate speed, improve quality, and enhance data-driven decisions in a highly regulated 503A/503B environment.

Leading cross-functional teams and partnering with engineering, operations, and business units, you will deliver measurable business impact while modernizing platforms to expand

Qualifications

• 12+ years leading technical products in regulated environments.
• Bachelor’s degree required; MBA preferred.
• Experience with enterprise platforms, cloud infrastructure, and modern tech stacks.
• Strong strategic thinking and ability to influence executives.

Responsibilities

• Vision ownership: define and drive long-term product vision and multi-year roadmap within regulatory constraints.
• Roadmap execution: prioritize initiatives and ensure disciplined delivery against commitments.
• Value realization: establish metrics tied to business impact, patient outcomes, and operational efficiency.
• Architecture alignment: work with engineering to define scalable, secure designs.
• AI integration: drive AI across capabilities to enhance decision-making and automation.
• Platform modernization: promote modern tech across frontend, backend, and cloud infrastructure.
• Stakeholder alignment: influence executives and align cross-functional teams.
• Program leadership: lead complex, cross-functional initiatives and remove obstacles.
• Continuous improvement: optimize through data and AI insights to improve efficiency and quality.

Skills

Product management

API ecosystems

Cloud platforms

AI & data analytics

Leadership & stakeholder management

Regulatory compliance

Education

Bachelor’s degree in CS/IT/Business

MBA or equivalent experience

Tools

AWS

Microsoft Azure

APIs & system integrations

Job description

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

Position Summary:

Drives enterprise product strategy for pharmacy-focused digital platforms, delivering measurable business impact through scalable, secure, and patient-centric solutions. Owns end-to-end product vision, roadmap, and execution across mobile, web, and API ecosystems, aligning cross-functional teams to achieve outcomes. Leverages AI as a force multiplier to accelerate speed, improve quality, and enhance decision-making through data-driven insights and automation. Operates within Empower’s high-growth, highly regulated 503A/503B environment, ensuring compliance, resilience, and innovation while modernizing platforms to expand access to high-quality, affordable medications.

Responsibilities:

• Vision Ownership: Define and drive long-term product vision and multi-year roadmap aligned to enterprise priorities, balancing innovation with regulatory requirements.
• Roadmap Execution: Lead prioritization and sequencing of strategic initiatives, ensuring disciplined execution against roadmap commitments.
• Value Realization: Establish success metrics tied to business impact, patient outcomes, and operational efficiency, ensuring product investments deliver measurable value.

Technology and AI Leadership

• Architecture Alignment: Partner with engineering and architecture leaders to define scalable, secure, and interoperable system designs.
• AI Integration: Champion the integration of AI across product capabilities to enhance decision-making, automation, and personalization.
• Platform Modernization: Drive adoption of modern technologies across frontend, backend, and cloud infrastructure while reducing technical debt.

Execution and Collaboration

• Stakeholder Alignment: Influence executive stakeholders and align cross-functional teams across engineering, operations, and business units.
• Program Leadership: Lead complex, cross-functional initiatives, removing obstacles and ensuring delivery of strategic objectives.
• Continuous Improvement: Promote ongoing optimization through data and AI insights to improve efficiency, quality, and customer satisfaction.

Knowledge and Skills:

• Deep expertise in product management, API ecosystems, and cloud platforms such as AWS or Microsoft Azure.
• Advanced proficiency leveraging AI and data analytics to drive product strategy and decision-making.
• Strong leadership, communication, and stakeholder influence skills.
• Expertise in regulatory compliance, risk management, and quality standards within highly regulated industries.

Experience and Qualifications:

• Minimum of 12 years of experience leading technical products with a track record of delivering complex, scalable platforms in regulated environments.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field required; MBA or equivalent experience preferred.
• Strong strategic thinking and communication skills with the ability to influence executive stakeholders and drive organizational change.
• Deep technical expertise in APIs, system integrations, enterprise platforms, cloud infrastructure, and modern technology stacks.
• Customer Focus: Builds trust through customer‑centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values:

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Employee Benefits, Health, and Wellness:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Empower Pharmacy’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.