ServiceNow AI DevOps Engineer

MCKESSON; Little Canada (MN); Remote; USD 99,000 - 132,000; Full time

Benefits offered by this job

Remote or hybrid work

Occasional travel

Two days in-office per week

Bonus potential

Long-term incentives

Job summary

McKesson is seeking a Senior ServiceNow AI Engineer to design and deploy enterprise-scale ServiceNow and AI-powered solutions. You will develop intelligent workflows and integrations, build REST APIs, and contribute to secure, scalable production-ready implementations.

The role emphasizes cloud-native, API-first approaches, CI/CD support, and mentoring fellow engineers within an agile environment. Remote or hybrid work is offered based on business needs.

Qualifications

• 7+ years of experience in software engineering or related fields.
• 4+ years of hands-on ServiceNow development.
• Experience building enterprise apps with JavaScript, APIs and integration technologies.
• Experience delivering AI-enabled automation, workflows, or intelligent platforms.
• Experience designing and supporting REST APIs, web services, and enterprise integrations.
• Experience working in Agile software development environments.
• Bachelor's degree in Computer Science, Engineering, IT, or equivalent.

Responsibilities

• Design, build, and deploy enterprise-scale ServiceNow and AI-powered solutions.
• Develop intelligent workflows using AI Agents, Now Assist, Virtual Agent, and automation capabilities.
• Build and maintain REST APIs, integrations, and reusable platform services.
• Translate solution designs into secure, scalable, production-ready implementations.
• Drive cloud-native, API-first, and automation-centered engineering practices.
• Support CI/CD pipelines, testing automation, platform reliability, and operational excellence.
• Troubleshoot complex issues and implement long-term fixes.
• Mentor engineers and contribute to engineering standards and innovation.

Skills

Software engineering

JavaScript

ServiceNow scripting

APIs & integrations

AI-enabled automation

Agile

Education

Bachelors degree in Computer Science / Engineering / IT

Tools

ServiceNow

REST APIs

Job description

Salary: $99,100 - 132,100 per year

Requirements

• We need at least 7 years of experience in software engineering, application development, enterprise platforms, or automation technologies.
• We require 4+ years of hands-on ServiceNow development experience.
• We are looking for experience building enterprise applications with JavaScript, ServiceNow scripting, APIs, and integration technologies.
• We need experience delivering AI-enabled, automation, workflow, or intelligent platform solutions.
• We require experience designing and supporting REST APIs, web services, and enterprise integrations.
• We look for experience working in Agile software development environments.
• We require a bachelors degree in Computer Science, Engineering, Information Technology, or a related discipline, or equivalent professional experience.

Responsibilities

• We design, build, and deploy enterprise-scale ServiceNow and AI-powered solutions.
• We develop intelligent workflows using AI Agents, Now Assist, Virtual Agent, and automation capabilities.
• We build and maintain REST APIs, integrations, and reusable platform services.
• We translate solution designs into secure, scalable, production-ready implementations.
• We drive cloud-native, API-first, and automation-centered engineering practices.
• We support CI/CD pipelines, testing automation, platform reliability, and operational excellence.
• We troubleshoot complex technical issues and put long-term fixes in place.
• We mentor engineers and help shape engineering standards, best practices, and innovation efforts.

Technologies

AIAI AgentsAPICI/CDCloudSupportJavaScriptRESTServiceNowWebAgentic AIAzureCopilotDevOpsFabricRAGSecurityMore:

We are McKesson, an impact-driven Fortune 10 healthcare company that delivers insights, products, and services helping make quality care more accessible and affordable. We foster a culture of growth, innovation, and impact, and we care about the health, happiness, and well-being of our people and the communities we serve. For this Senior ServiceNow AI Engineer role, we are seeking someone to help improve healthcare operations and employee experiences at enterprise scale by building secure, scalable, AI-enabled solutions. The position is primarily remote or hybrid based on business needs, with occasional travel and an in-office presence of two days per week under our Flex and Connect model. We also offer a competitive total rewards package, including base pay, bonus potential, and possible long-term incentives.last updated 43 week of 2026