Job Type: Direct Hire / FTE; Staff Augmentation and Contract-to-Hire may also be considered
Location: Oakland, CA
Work Arrangement: Hybrid
Job Level: Principal / Manager
Business Unit: Energy Delivery
Position Summary
We are seeking an experienced STP (Source-to-Pay) CLM (Contract Lifecycle Management) Business Process Analyst, Principal to support a major business and technology modernization program.
The ideal candidate will serve as a Contract Lifecycle Management (CLM) subject matter expert and play a key role in the implementation of Icertis CLM as part of an SAP S/4HANA modernization initiative.
This position requires strong knowledge of contract management processes, along with a solid understanding of Source-to-Pay (STP) processes and supporting technologies such as SAP, S/4HANA, and Ariba. The candidate will work closely with procurement, technology, business, and senior leadership teams to define future-state processes, identify gaps, improve business operations, and drive successful implementation.
Key Responsibilities
- Serve as a CLM subject matter expert representing procurement teams and stakeholders throughout the S/4HANA modernization program.
- Support all phases of the project, including design workshops, business requirements gathering, process validation, and future-state design.
- Support the implementation and optimization of Icertis Contract Lifecycle Management (CLM).
- Define and validate business requirements for L3/L4 business processes.
- Facilitate discussions and socialization of future-state process and solution designs with business stakeholders.
- Validate business requirements against established policies, regulations, procedures, and business standards.
- Identify process gaps, dependencies, and cross-functional design requirements.
- Analyze complex business processes and perform root cause analysis to identify improvement opportunities.
- Develop innovative solutions to address complex business and process challenges.
- Identify opportunities to leverage AI capabilities within CLM and related business processes.
- Collaborate with senior management on strategic planning and cross-functional business decisions.
- Support process standardization, data quality improvements, and technology adoption.
- Lead or support major cross-functional projects and business initiatives.
- Provide recommendations that improve process efficiency, business outcomes, and overall value realization.
- Work closely with procurement, IT, business stakeholders, and external partners throughout the modernization program.
Source-to-Pay / Procurement Areas
Candidates should have a strong understanding of relevant Source-to-Pay processes, including:
- Requisition-to-Approval
- Purchase Order Management
- Guided Buying
- Services Procurement
- Contract Management
- Procurement Operations
- SAP / S/4HANA
- Ariba
Required Qualifications
- Bachelor's degree in Business, Statistics, Mathematics, or a related field, or equivalent professional experience.
- 8+ years of related professional experience or equivalent.
- Hands-on experience working with Icertis CLM or supporting an Icertis implementation.
- Strong understanding of Contract Lifecycle Management and business process improvement.
- Experience working with cross-functional teams and stakeholders.
- Strong analytical, problem-solving, and root-cause-analysis skills.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced and complex environment.
Preferred Qualifications
- Experience with SAP S/4HANA and/or Ariba.
- Strong Source-to-Pay/procurement process knowledge.
- Experience leading complex cross-functional projects.
- Advanced project management skills.
- Experience developing business cases and presenting recommendations to senior leadership.
- Strong negotiation, influence, and persuasion skills.
- Experience identifying and implementing process improvements.
- Knowledge of AI capabilities and opportunities within business processes or CLM.
- Strong business writing and documentation skills.
- Ability to work effectively in an environment with changing priorities and ambiguity.
Ideal Candidate Profile
The ideal candidate is a senior CLM/process transformation professional who combines deep Icertis CLM expertise with strong procurement and Source-to-Pay knowledge. They should be comfortable leading workshops, influencing stakeholders, analyzing complex processes, and driving future-state business process design.