Principal SRE: Incident Commander & Reliability Architect

Roblox; San Mateo (CA); On-site; USD 231,000 - 267,000; Full time

Benefits offered by this job

Equity compensation

Benefits

Job summary

Roblox is seeking a Principal Site Reliability Operations Engineer in San Mateo to lead production incidents and drive reliability across a distributed platform. You will guide incident processes, monitor health and capacity, and champion postmortem remediation to prevent recurrences.

You will collaborate with engineering, security, and product teams to improve system architecture, automate routine tasks, and mentor junior engineers while contributing to broader reliability initiatives.

Qualifications

• At least 8+ years of experience in a comparable role within a Site Reliability Team.
• Advanced knowledge of systems and network infrastructure protocols.
• Demonstrated ability in managing, troubleshooting, and resolving incidents in distributed environments.
• Experience solving problems.
• An ability to distill complex technical issues into clear and concise language.
• Familiarity with at least one scripting or programming language to automate routine tasks (Python, Golang, or similar languages preferred).
• Bachelor's degree or equivalent experience in Computer Science, Computer Engineering, or a similar technical field

Responsibilities

• Lead and manage production incidents.
• Collaborate cross-functionally to troubleshoot and resolve sophisticated technical challenges.
• Guide the implementation of incident management processes and procedures, ensuring fast and effective responses to minimize impact.
• Continually monitor system health, performance and capacity, proactively addressing potential issues.
• Conduct comprehensive post-mortem analysis to ascertain the root cause of incidents and formulate corrective measures.
• Contribute substantially to the design and enhancement of system architecture to boost reliability and performance.
• Leverage coding skills to automate daily routine tasks and enhance system efficiency.
• Serve in the Incident Manager On-Call rotation.
• Mentor junior team members.

Skills

SRE experience

Distributed systems

Incident management

Scripting (Python/Golang)

Strong communication

Bachelor's degree in CS/CE

Education

Bachelor's degree in Computer Science/Engineering

Job description

Roblox is seeking a Principal Site Reliability Operations Engineer in San Mateo to lead production incidents and drive reliability across a distributed platform. You will guide incident processes, monitor health and capacity, and champion postmortem remediation to prevent recurrences.

You will collaborate with engineering, security, and product teams to improve system architecture, automate routine tasks, and mentor junior engineers while contributing to broader reliability initiatives.