Principal Solutions Architect - Remote (Insurance & AI)

resourcepro; United States; Remote; USD 124,000 - 210,000; Full time

Benefits offered by this job

Health insurance on Day 1

Medical, dental, vision benefits on 1

Internet stipend

401k with employer match

HSA/FSA

Disability insurance

Generous PTO + holidays

Development and growth opportunities

Wellness program

Job summary

ReSource Pro is seeking a Principal Solutions Architect to translate client needs into highly configured solutions across BPM, Technology, Consulting, Analytics, and AI/Agentic Operations. This role sits at the center of how we design and price major deals across carrier, MGA, and broker segments, deployed by deal complexity from a shared pool.

We hire the best to deliver exceptional experiences, with a culture built on Commitment to Community, Teamwork, and Excellence.

Qualifications

• Bachelor’s degree required; any field.
• 10+ years in solution design, pre-sales consulting, or operations advisory in insurance or BPO.
• Demonstrated experience designing multi-tower solutions in an insurance context (carrier, MGA, or broker).
• Familiarity with AI, automation, and agentic workflow concepts in insurance operations.
• Prior experience supporting RFP/RFI responses and proposal development.
• Deep P&C insurance operations knowledge across carriers, MGAs, and brokers.
• Insurance designations (CIC, CPCU, AINS) preferred; certifications a plus.
• Willingness and ability to travel approximately 50% domestically for client-site work.

Responsibilities

• Lead solution design conversations directly with clients and prospects, owning the solution narrative in sales meetings.
• Blueprint detailed solutions encompassing data, analytics, automation, agentic workflows, and process transformation across BPM, Consulting, Audit, Compliance, Tech Services, and AI/Agentic capabilities.
• Conduct detailed needs assessments and lead consultative client discussions across carrier, MGA, and broker segments.
• Collaborate with OpEx and Finance to model and price deals, owning the solution assumptions feeding pricing.
• Participate in the pricing approval gate to flag over-commitment or margin risk early.
• Work with the AI Factory and AI Strategists to translate AI capabilities into deployable solution designs.
• Document repeatable solution patterns and contribute to packaged offering development.
• Train Commercial Leaders and Client Executives on solution design fundamentals and new offering capabilities.
• Participate in New Business Meetings to provide early-stage solution input.
• Standardize and streamline assessment and proposal workflows across the GTM team.

Skills

Solution design

Pre-sales consulting

Operations advisory

Insurance/BPO experience

RFP/RFI responses

Travel willingness

Education

Bachelor’s degree

Job description

ReSource Pro is seeking a Principal Solutions Architect to translate client needs into highly configured solutions across BPM, Technology, Consulting, Analytics, and AI/Agentic Operations. This role sits at the center of how we design and price major deals across carrier, MGA, and broker segments, deployed by deal complexity from a shared pool.

We hire the best to deliver exceptional experiences, with a culture built on Commitment to Community, Teamwork, and Excellence.