Principal Solutions Architect - AI & Digital Ops

PagerDuty; Honolulu (HI); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Company equity

Remote-friendly options

Flexible work arrangements

Paid time off

Job summary

PagerDuty seeks a Principal Solutions Consultant to lead strategic initiatives across the US, partnering with CTOs, CIOs, and VPs of Engineering. You will bridge customer needs with the PagerDuty Operations Cloud, evangelize AI/ML-driven resilience, and mentor technical sales teams.

Expect travel across the US to support enterprise deployments and executive engagements. You will shape technical roadmaps, contribute to long-term product direction, and represent PagerDuty at events and executive

Qualifications

• Experience engaging with C-level executives at large enterprises.
• Strong public speaking and written communication skills.
• Deep technical foundation across SaaS/Cloud and DevOps domains.

Responsibilities

• Act as a peer and advisor to CTOs/CIOs, guiding digital transformations.
• Represent PagerDuty at industry events and in executive communications.
• Collaborate with Product/Engineering to align US market needs with roadmap.
• Provide architecture oversight for complex enterprise opportunities across the US.

Skills

C-level engagement

SaaS/Cloud

Public speaking

Travel willing

Technical architecture

Job description

PagerDuty seeks a Principal Solutions Consultant to lead strategic initiatives across the US, partnering with CTOs, CIOs, and VPs of Engineering. You will bridge customer needs with the PagerDuty Operations Cloud, evangelize AI/ML-driven resilience, and mentor technical sales teams.

Expect travel across the US to support enterprise deployments and executive engagements. You will shape technical roadmaps, contribute to long-term product direction, and represent PagerDuty at events and executive