Principal Solutions Architect

Berkshire Grey, Inc.; Bedford (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Berkshire Grey, Inc. in Massachusetts is seeking a Principal Solutions Architect to lead the design of intelligent automation systems that leverage our technology to optimize customer operations.

You will analyze complex data and processes to ensure performance and scalability, collaborating with customers and internal teams throughout the presales cycle. The role requires strong technical problem-solving, project management, and the ability to clearly communicate complex concepts to

Qualifications

• BS degree in industrial engineering, operations or related field.
• Experience designing warehouse automation, particularly conveyor layouts.
• Strong business acumen and ability to communicate with customers and internal teams.
• Proficient with MS Excel and MS Project; able to read AutoCAD/SolidWorks drawings.
• Willingness to travel 25% or more.

Responsibilities

• Pre-Sales: analyze customer data, propose solutions, and present to support the sales process.
• Prototype Development: define, manage, and transition POC activities with engineering and operations.
• Solution Application Strategy: identify new opportunities and align with product management on prioritization.

Skills

Warehouse automation

Conveyor layouts

Customer interfacing

Communication

Problem solving

Mechanical systems

Financial metrics

Travel 25%+

Education

BS degree in industrial engineering, operations or related field

Tools

MS Excel

MS Project

AutoCAD

SolidWorks

Job description

Job Summary

The Solutions Design Team is seeking an innovative and solutions-focused Principal Solutions Architect to lead the design of intelligent automation systems that leverage our technology to optimize customer operations. In this role, you will analyze complex data and processes to ensure the performance and scalability of our solutions, collaborating with customers and internal teams throughout the presales cycle. Success in this position requires strong technical problem-solving skills, effective project management, and the ability to clearly communicate complex concepts to both internal and external stake holders.

Responsibilities

• Pre-Sales Customer Interaction
  • Analyze customer data, conduct engineering analyses and propose solutions for specific customer applications.
  • Collaborate with customers to analyze and manage requirements to deliver meaningful business value.
  • Compose in-depth technical response documents and provide customer presentations to support the sales process.
  • Work with Sales to identify new application areas and, with Marketing, create compelling messaging and demonstrations that attract new customers/prospects.
  • Work with Program Engineers to ensure accurate solution development and deployment in post-sales phase.
• Prototype Development
  • Analyze customer requirements, define and propose Proof-of-Concept, manage POC development activities, and transition systems to engineering & operations.
  • Recommend ways to apply new technologies and solutions that will maximize their value to customers and Berkshire Grey.
  • Assess the feasibility of POC/development ideas and collaborate with engineering team to determine design limitations and opportunities.
  • Define POC solution architecture, technical requirements and technical risk mitigation plans.
• Solution Application Strategy
  • Identify new solution / product opportunities or new applications of existing products through customer contact and market knowledge.
  • Collaborate with Product Management on solution feature prioritization and commercialization strategy.
  • Work on enhancement requests, gather business requirements, and collaborate with Product Management on functional design documents.
  • Contribute to continual improvement of best practices, tools and techniques for more effective product usage.

Requirements

• BS degree in industrial engineering, operations or related field.
• Experience designing warehouse automation particularly conveyor layouts.
• Strong business acumen.
• Ability to work with MS Excel, MS Project and technical drawings (AutoCAD, Solidworks, etc).
• Comfortable working with mechanical systems.
• Develop models as required to solve complex problems.
• Understand use of operational and financial metrics to drive business decisions.
• Ability to interface with customers successfully and professionally.
• Can communicate effectively with both engineering and operational teams.
• Ability to travel 25%+

This role is not eligible for visa sponsorship.