Principal Software Engineer, Real-Time Digital Engagement

Soteria Reinsurance Ltd.; Merrimack (NH); On-site; USD 130,000 - 160,000; Full time

Job summary

Soteria Reinsurance Ltd. is seeking a Principal Software Engineer to lead the design and development of innovative Contact Center Digital Engagement Services. This role involves building cloud-native, event-driven platforms that enhance real-time customer interactions through digital channels.

The ideal candidate will have extensive experience in software engineering, particularly with Java and Spring Boot, and will own the entire process from design to production support. The position demands strong communication skills and a master's degree in a relevant field.

Qualifications

• 10+ years of software engineering experience delivering enterprise-scale systems.
• 5+ years of hands-on experience with Java and Spring Boot in production environments.
• Experience with real-time communication technologies (WebSockets, SIP, RTP, event contracts).

Responsibilities

• Lead design and development of next-generation Contact Center Digital Engagement Services.
• Build modern, cloud-native, event-driven platforms for customer interactions.
• Migrate legacy systems to open-source, cloud-native platforms.

Skills

Java

Spring Boot

Microservices

Cloud-native applications

Real-time communication technologies

Event-driven architectures

CI/CD pipelines

Automated testing

API design

AI-assisted development tools

Education

Master’s degree in Computer Science, Engineering, or equivalent experience

Job description

Soteria Reinsurance Ltd. is seeking a Principal Software Engineer to lead the design and development of innovative Contact Center Digital Engagement Services. This role involves building cloud-native, event-driven platforms that enhance real-time customer interactions through digital channels.

The ideal candidate will have extensive experience in software engineering, particularly with Java and Spring Boot, and will own the entire process from design to production support. The position demands strong communication skills and a master's degree in a relevant field.