Principal/ Senior Account Manager, Enterprise Solutions

Cvent; Connecticut; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Principal/Senior Account Manager to join their innovative team. This role focuses on managing and expanding relationships with Fortune 2000 clients while driving sales opportunities through consultative selling and exceptional service. With a culture that promotes intrapreneurship and diverse perspectives, this position offers a rewarding environment for motivated individuals who thrive in fast-paced settings. If you're passionate about technology and eager to make an impact in the meetings and events industry, this opportunity is perfect for you.

Qualifications

• 7+ years in customer-facing sales and account management.
• Experience with Fortune 2000 clients preferred.

Responsibilities

• Manage existing Fortune 2000 client accounts and exceed revenue goals.
• Identify and close sales opportunities including renewals and up-sells.
• Collaborate with divisions to ensure customer satisfaction.

Skills

Sales Skills

Account Management

Relationship Management

Consultative Selling

Technical Knowledge

Education

Bachelor's Degree

Job description

Principal/ Senior Account Manager, Enterprise Solutions

Join to apply for the Principal/ Senior Account Manager, Enterprise Solutions role at Cvent.

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and approximately 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals, offering software solutions to hotels, venues, and destinations to grow their group/MICE and corporate travel business. Our technology connects millions of people at events globally, transforming the meetings and events industry through innovative technology that powers human connections.

Our Culture

The DNA of Cvent is our people. We foster intrapreneurship—encouraging employees to think and act like entrepreneurs, empowering them to take initiative, embrace risk, and make decisions as if they founded the company. We value diverse perspectives and promote a culture that celebrates differences and builds shared connections.

Position Overview

We have multiple openings within our rewarding and lucrative Enterprise Account Manager team for talented and motivated individuals who thrive in a fast-paced, entrepreneurial environment. Your primary responsibility will be managing existing Fortune 2000 client accounts, identifying and closing sales opportunities, including contract renewals, up-sells, and cross-sells. You will also provide high-quality service to our customers, demonstrating solution-selling skills and collaborating with Sales and Client Services to ensure customer satisfaction and meet sales goals.

Key Responsibilities

• Call on existing clients to meet and exceed revenue expectations.
• Identify and close sales/business development opportunities such as renewals, up-sells, and cross-sells with Fortune 2000 clients.
• Build relationships with key decision-makers to expand Cvent's footprint within each account.
• Collaborate with other divisions to ensure customer satisfaction.
• Address and resolve customer issues promptly.
• Develop targeted account plans to penetrate key accounts.
• Forecast sales opportunities accurately via pipeline reports.
• Monitor and report sales activities.
• Maintain account health through consistent follow-up and communication.
• Perform additional duties as assigned.

Requirements

• Bachelor’s degree preferred or relevant work experience.
• Minimum 7 years of customer-facing inside sales and account management experience with revenue generation, preferably in software or related industries.
• At least 1 year managing large accounts (e.g., Fortune 2000).
• Ability to multitask and thrive in a dynamic, entrepreneurial environment.
• Strong relationship management, consultative selling, product demonstration, and closing skills.
• Proven track record of exceeding revenue goals.
• Moderate technical knowledge and interest in technology.
• Ability to quickly learn and maintain technical product knowledge.
• Willingness to travel approximately 30% of the time.

Note: This position is remote, and sponsorship is not available.