Principal/ Senior Account Manager, Enterprise Solutions

Cvent; Pennsylvania; Remote; USD 80,000 - 120,000; Full time

Job summary

Ein führendes Unternehmen im Bereich Veranstaltungs- und Hospitality-Technologie sucht einen erfahrenen Principal/Senior Account Manager. In dieser spannenden Rolle sind Sie verantwortlich für die Verwaltung und den Ausbau von Fortune 2000-Kundenkonten. Sie werden in einem dynamischen, unternehmerischen Umfeld arbeiten, das Ihnen die Möglichkeit bietet, Ihre Fähigkeiten im Kundenbeziehungsmanagement und in der Lösungsverkäufen zu entfalten. Das Unternehmen fördert eine Kultur der Intrapreneurship und schätzt vielfältige Perspektiven, was Ihnen ermöglicht, Ihre Karriere in einem innovativen Umfeld voranzutreiben.

Qualifications

• Mindestens 7 Jahre Erfahrung im kundenorientierten Vertrieb und Account Management.
• Erfahrung im Umgang mit großen Kunden, vorzugsweise Fortune 2000.

Responsibilities

• Verwaltung bestehender Fortune 2000-Kundenkonten zur Umsatzsteigerung.
• Entwicklung von Beziehungen zu Entscheidungsträgern zur Erweiterung des Kundenstamms.

Skills

Kundenbeziehungsmanagement

Lösungsverkäufe

Verhandlungsgeschick

Technisches Wissen

Multitasking

Education

Bachelor-Abschluss

Job description

Principal/ Senior Account Manager, Enterprise Solutions

Join to apply for the Principal/ Senior Account Manager, Enterprise Solutions role at Cvent.

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and approximately 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, venues, and destinations to grow their group/MICE and corporate travel business. Our technology connects millions of people at events globally, transforming the meetings and events industry through innovative technology that fosters human connections.

The DNA of Cvent is our people, and our culture emphasizes intrapreneurship—encouraging employees to think and act like entrepreneurs, take initiative, embrace risk, and make autonomous decisions. We value diverse perspectives and foster a culture that celebrates differences and shared connections.

We have multiple openings within our Enterprise Account Manager team for talented individuals who thrive in a fast-paced, entrepreneurial environment. Your primary responsibility will be managing existing Fortune 2000 client accounts, identifying and closing sales opportunities, including contract renewals, upsells, and cross-sells. You will also provide high-quality service, demonstrate solution-selling skills, and collaborate with Sales and Client Services teams to ensure customer satisfaction and meet sales targets.

In This Role, You Will

• Call on existing clients to meet and exceed revenue expectations.
• Identify and close sales opportunities such as renewals, upsells, and cross-sells with Fortune 2000 clients.
• Develop relationships with key decision-makers to expand Cvent's footprint within accounts.
• Collaborate with other divisions, including Client Services and Sales, to ensure customer satisfaction.
• Address and resolve customer issues promptly.
• Create targeted account plans for key accounts.
• Forecast sales opportunities accurately via pipeline reports.
• Monitor and report sales activities.
• Maintain accounts in good standing through follow-up and communication.
• Perform additional duties as assigned.

What You Need

• Bachelor’s degree preferred or relevant work experience.
• Minimum 7 years of customer-facing inside sales and account management experience with revenue generation, preferably in software or related industries.
• At least 1 year of recent experience managing large (e.g., Fortune 2000) client accounts.
• Ability to multitask and thrive in a dynamic, fast-changing environment.
• Strong relationship management, consultative selling, product demonstration, and closing skills.
• Proven track record of exceeding revenue goals.
• Moderate technical knowledge and interest in technology.
• Quick learner of technical product knowledge.
• Willingness to travel approximately 30% of the time.

This position is remote, and we will provide additional information about salary and other details based on applicant location during recruitment. We are unable to offer sponsorship for this position.