Principal Program Manager, Behavioral Health Strategy

Blue Shield of CA; Oakland (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Blue Shield of California is seeking a Principal Program Manager, Clinical in its Behavioral Health Clinical Market Engagement, Strategy and Programs team. You will lead cross-functional projects across internal partners to advance behavioral health quality and integrated care initiatives with responsibilities spanning program design, evaluation, and improvement.

The role emphasizes driving continuous quality improvement, meeting regulatory requirements, and enhancing member/provider experiences

Qualifications

• Bachelor's degree or equivalent with additional relevant experience
• Unrestricted CA license or eligibility is required
• 10+ years in service quality programs, health plan operations, or equivalent
• Experience with behavioral health from multiple perspectives
• Experience driving sustainable change across stakeholders
• Vendor/product development and management experience preferred
• Experience with integrated behavioral/medical health care models preferred

Responsibilities

• Own a portfolio of behavioral health programs and projects
• Lead cross-functional initiatives for continuous quality improvement
• Support NCQA, regulatory, and mandate programming
• Improve member and provider experience across lines of business

Skills

Stakeholder management

Quality improvement

Project leadership

Vendor management

Healthcare program evaluation

Education

Bachelor's degree or equivalent

Job description

Blue Shield of California is seeking a Principal Program Manager, Clinical in its Behavioral Health Clinical Market Engagement, Strategy and Programs team. You will lead cross-functional projects across internal partners to advance behavioral health quality and integrated care initiatives with responsibilities spanning program design, evaluation, and improvement.

The role emphasizes driving continuous quality improvement, meeting regulatory requirements, and enhancing member/provider experiences