Principal Program Manager, ASCS: Agile Planning & Delivery

Amazon Inc.; Nashville (TN); On-site; USD 125,000 - 169,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC seeks a Principal Program Manager to elevate customer value through fast, predictable delivery and transparent planning across ASCS. You will design lightweight planning mechanisms, align product, engineering, and operations, and drive quarterly planning with clear goals.

You’ll communicate with senior leadership and partner with diverse teams to accelerate results. In this role, you will own resource forecasting, measure outcomes with data, and foster autonomy while

Qualifications

• 7+ years of working cross functionally with tech and non-tech teams.
• 7+ years of program or project management experience.
• 7+ years of managing, analyzing and communicating results to senior leadership experience.
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Responsibilities

• Design and execute quarterly planning, OP1/OP2, and goal-setting processes that connect customer needs with team-level execution, resource allocation, and technical roadmaps across ASCS.
• Lead the Portfolio Review Board process, providing regular visibility into at-risk projects, emerging issues, and cross-team dependencies while driving data-informed decisions that optimize for customer impact.
• Coordinate Entitlement Attribution, ensuring consistent calculation and forecasting of resource utilization across customer-facing initiatives, and partner with finance and leadership to align resource allocations with growth objectives.
• Build and refine lightweight planning and reporting mechanisms that surface the right information to the right stakeholders, remove barriers to delivery, and continuously improve based on team feedback and evolving business needs.
• Drive cross-functional alignment by authoring clear written updates for senior leadership, facilitating decision-making around customer priorities, and partnering with product, engineering, and operations leaders to keep planning processes focused on outcomes.

Skills

Cross-functional collaboration

Program management

Leadership

Data-driven decisions

Process improvement

Education

Bachelor's degree

Job description

Amazon.com Services LLC seeks a Principal Program Manager to elevate customer value through fast, predictable delivery and transparent planning across ASCS. You will design lightweight planning mechanisms, align product, engineering, and operations, and drive quarterly planning with clear goals.

You’ll communicate with senior leadership and partner with diverse teams to accelerate results. In this role, you will own resource forecasting, measure outcomes with data, and foster autonomy while