Principal PM Lead, Fulfillment & Operations

Amazon Inc.; Atlanta (GA); On-site; USD 138,000 - 186,000; Full time

Job summary

Amazon Supply Chain Services (ASCS) seeks a Principal Program Manager to enhance our ability to deliver customer value with speed and predictability. You will design lightweight planning mechanisms and partner with product and engineering teams across ASCS to establish consistent frameworks that drive accountability while preserving team autonomy.

You will lead quarterly planning, portfolio reviews, resource forecasting, and cross-functional alignment, ensuring clear updates reach senior

Qualifications

• 7+ years cross-functional experience with tech and non-tech teams.
• 7+ years program or project management experience.
• 7+ years managing, analyzing and communicating results to senior leadership.
• Bachelor's degree.
• Experience implementing repeatable processes and driving automation.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Design and execute quarterly planning, OP1/OP2, and goal-setting processes that connect customer needs with team-level execution, resource allocation, and technical roadmaps across ASCS.
• Lead the Portfolio Review Board process, providing regular visibility into at-risk projects, emerging issues, and cross-team dependencies while driving data-informed decisions that optimize for customer impact.
• Coordinate Entitlement Attribution, ensuring consistent calculation and forecasting of resource utilization across customer-facing initiatives, and partner with finance and leadership to align resource allocations with growth objectives.
• Build and refine lightweight planning and reporting mechanisms that surface the right information to the right stakeholders, remove barriers to delivery, and continuously improve based on team feedback and evolving business needs.
• Drive cross-functional alignment by authoring clear written updates for senior leadership, facilitating decision-making around customer priorities, and partnering with product, engineering, and operations leaders to keep planning processes focused on outcomes.

Skills

Cross-functional

Program mgmt

Leadership comms

Process automation

Data-driven

Education

Bachelor's degree

Job description

Amazon Supply Chain Services (ASCS) seeks a Principal Program Manager to enhance our ability to deliver customer value with speed and predictability. You will design lightweight planning mechanisms and partner with product and engineering teams across ASCS to establish consistent frameworks that drive accountability while preserving team autonomy.

You will lead quarterly planning, portfolio reviews, resource forecasting, and cross-functional alignment, ensuring clear updates reach senior