Principal Product Specialist-Web Security / SSE / Zero Trust

Zscaler, Inc.; United States; Hybrid; USD 165,000 - 235,000; Full time

Benefits offered by this job

Health plans

Vacation & sick leave

Parental leave

Education reimbursement

Office perks

Job summary

Zscaler, Inc. is seeking a technical leader to guide browser-layer security programs across the customer lifecycle. You’ll shape security architecture, run executive briefings, and support early deployment to ensure successful evaluations.

You will partner with sales and engineering to explain value, create reference architectures and demos, and help customers validate policies and deployments. Remote options available across the US.

Qualifications

• 7+ years in presales, customer success, product specialization, or professional services in infrastructure tech or cybersecurity.
• Foundational understanding of AI and machine learning; experience with AI-driven solutions.
• Ability to communicate security architecture and product value to executives and practitioners.
• Experience leading technical workshops, customer evaluations, or proof-of-value engagements.
• Ability to develop clear technical materials and collaborate with customer-facing and engineering teams.

Responsibilities

• Guide technical strategy and architecture for Zero Trust Browser solutions through deployment.
• Lead executive briefings and hands-on workshops addressing customer needs.
• Explain browser controls for threat monitoring, data loss prevention, and private access.
• Create practical materials, best practices, PVO plans, demos, and reference architectures.
• Run evaluations and deployments, helping validate architecture and policy choices.
• Partner with sales and engineering to resolve questions and inform product enhancements.

Skills

AI/ML understanding

Job description

Role overview

Provide technical leadership for browser-layer security products throughout the customer sales lifecycle. The role combines security architecture guidance, executive and practitioner engagement, technical evaluations, and early deployment support, while working with sales and engineering to improve product outcomes.

Responsibilities

• Guide technical strategy and architecture for Zero Trust Browser solutions and support product success from initial customer discussions through evaluation and deployment.
• Lead executive briefings and hands-on workshops that explain browser security approaches and address customer technical needs.
• Explain how browser controls support threat monitoring and prevention, in-browser data loss prevention, private application access, and privileged remote access.
• Create practical customer and internal materials, including best practice guidance, proof-of-value plans, demonstrations, and reference architectures.
• Run or support technical evaluations and initial deployments, helping customers validate architecture, policy choices, and operational fit.
• Partner with sales and engineering teams to resolve technical questions and inform product enhancements.

Requirements

• At least 7 years of hands-on experience in presales, customer success, product specialization, or professional services in infrastructure technology or cybersecurity.
• Foundational understanding of AI and machine learning, with experience using, securing, or positioning AI-driven solutions in a relevant domain.
• Ability to communicate security architecture and product value to both customer executives and technical practitioners.
• Experience leading technical workshops, customer evaluations, or proof-of-value engagements and supporting early implementation work.
• Ability to develop clear technical materials and collaborate across customer-facing and engineering teams.

Benefits and work setup

• On-site, hybrid, or remote options are listed; remote availability is within the United States and aligned to Eastern time.
• Benefits include health plans, vacation and sick leave, parental leave, retirement options, education reimbursement, and office perks.
• The listed US base pay range is $164,500-$235,000; applicable bonus, commission, equity, and benefits are additional.