Principal Product Manager, Investigations

Jobtailor; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

SpyCloud seeks a Senior Product Manager to own the vision, strategy, and roadmap for its AI-powered Investigations portfolio. You will drive opportunities to embed AI, ML, and automation into investigative workflows and translate complex customer problems into actionable requirements.

You will partner with Engineering, Design, and Data Science to deliver high-impact capabilities, define success metrics, and use analytics to inform decisions.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years in product management of enterprise SaaS.
• 5+ years cyber threat intelligence experience with OSINT/darknet data.
• Experience leading AI/ML-powered product development with data science teams.
• Experience with enterprise and government customers.

Responsibilities

• Own the product vision, strategy, and roadmap for AI-powered Investigations.
• Embed AI, ML, and automation into investigative workflows.
• Collaborate with Engineering, Design, and Data Science throughout development.
• Define success metrics and improve based on model performance and user feedback.
• Lead product discovery via customer interviews and market validation.
• Mentor other PMs in AI product strategy.

Skills

AI/ML product strategy

Cyber threat intelligence

Enterprise SaaS architecture

Cross-functional leadership

Product analytics

Education

Bachelor's degree in CS/Eng/Info Systems

Tools

Jira

Confluence

Productboard

Figma

APIs

Data platforms

Search technologies

Job description

• Own the product vision, strategy, and roadmap for SpyCloud's AI-powered Investigations product portfolio.
• Identify and drive opportunities to embed AI, machine learning, and automation into investigative workflows.
• Develop a deep understanding of customer investigative workflows, threat intelligence use cases, and evolving cybercrime trends.
• Translate customer problems, market opportunities, and business objectives into clear product requirements and prioritized roadmaps.
• Lead product discovery through customer interviews, usability research, competitive analysis, and market validation, with a focus on AI-enabled solutions.
• Partner closely with Engineering, Design, and Data Science throughout the product development lifecycle to deliver intelligent, high-impact capabilities.
• Define success metrics and leverage product analytics, model performance data, and customer feedback to continuously improve the product.
• Collaborate with SpyCloud Labs and Investigations teams to operationalize SpyCloud's unique cybercrime data, analytics, and AI models into customer-facing capabilities.
• Partner with Sales, Product Marketing, Customer Success, and Solutions Engineering to ensure successful product launches and customer adoption of AI-driven features.
• Serve as the product subject matter expert for investigations and AI capabilities with customers, prospects, analysts, and internal stakeholders.
• Balance customer requests, technical investments, and strategic AI initiatives while making data-driven prioritization decisions.
• Mentor other product managers in AI product strategy, roadmap planning, and modern product management best practices.
• Stay on the leading edge of AI, cybersecurity, fraud, identity, threat intelligence, and digital investigations trends to identify emerging opportunities.
• Be responsible for advancing and maintaining portfolio cohesion across graphical and programmatic (MCP, API, A2A) interfaces.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related discipline, or equivalent practical experience.
• 5+ years of product management experience, including ownership of enterprise SaaS products.
• 5+ years of cyber threat intelligence experience, using OSINT and darknet data to investigate and respond to cybersecurity incidents.
• Demonstrated experience leading product strategy and roadmap development for complex technical platforms.
• Product launch and evangelism experience in leadership role alongside GTM.
• Experience building products for cybersecurity, fraud prevention, digital identity, threat intelligence, investigations, or adjacent security domains.
• Experience delivering AI/ML-powered products or features, including working with data science teams and model-driven capabilities.
• Proven success partnering with engineering and data science organizations to deliver customer-centric products from concept through launch.
• Experience working directly with enterprise and government customers to understand workflows and validate product direction.
• Strong track record influencing executive stakeholders and driving cross-functional alignment without direct authority.
• Working knowledge of cybersecurity concepts, digital investigations, identity intelligence, or threat intelligence platforms is required.
• Experience with cybercrime investigations, digital forensics, fraud operations, or security operations center (SOC) workflows.
• Hands-on experience applying AI or machine learning to investigative, security, or analytics workflows.
• Knowledge of identity security, account takeover, malware ecosystems, credential theft, or criminal underground marketplaces.
• Working knowledge of APIs, MCPs, data platforms, search technologies, analytics, and AI-assisted workflows.
• Strong understanding of enterprise SaaS architecture and modern software development practices.
• Experience using product management and collaboration tools such as Jira, Confluence, Productboard, Figma, or similar platforms.
• Ability to interpret product analytics, model performance data, and customer usage data to guide investment decisions.

Core Competencies

Demonstrates expertise in product management for AI-powered solutions, with a strong focus on cybersecurity, threat intelligence, and customer-centric product development. Proven ability to lead cross-functional teams and drive product strategy, roadmap planning, and successful product launches.

Highest-signal resume keywords

• Product Management Experience
• Cyber Threat Intelligence
• AI/ML Product Development
• Enterprise SaaS Architecture
• Cross-Functional Collaboration

Hard Skills

• Product Strategy
• Roadmap Development
• Cybersecurity Concepts
• AI/ML Application
• Data Analysis
• Digital Investigations
• Fraud Prevention
• Threat Intelligence
• Product Launch
• Customer Validation

Soft Skills

• Influencing Executive Stakeholders
• Mentoring Product Managers
• Driving Cross-Functional Alignment

Industry Keywords

• Cybercrime
• Digital Forensics
• Security Operations Center
• Identity Security
• Criminal Underground Marketplaces

Tools & Technologies

• Jira
• Confluence
• Productboard
• Figma
• APIs
• Data Platforms
• Search Technologies