Principal, Product Manager - eCommerce & Supply Chain

Walmart; Arkansas; On-site; USD 100,000 - 130,000; Full time

Job summary

Walmart is seeking a Product Manager to lead the development of digital products. This role involves driving product vision, strategy, and ensuring customer satisfaction through data-led decisions. The ideal candidate will have extensive experience in product management, technical knowledge, and strong stakeholder management skills.

Qualifications

• Requires Bachelor's degree with 9 years or 11 years of experience in product management.
• Strong understanding of product analytics, customer needs, and project management methods.

Responsibilities

• Develop product vision, strategy, and roadmap aligned with corporate goals.
• Make data-driven product decisions using analytics and research.
• Drive customer/client needs and enhance product experiences.

Skills

Data Analysis

Problem Solving

Customer Understanding

Project Management

Stakeholder Management

Technical Orientation

Education

Bachelor’s degree in Computer Science or Engineering

11 years’ experience in Product Management

Job description

Position Summary

As a Product Manager at Walmart, you will play a crucial role in bringing our digital products to life. You will be responsible for developing a product vision, strategy, and roadmap that aligns with corporate goals and objectives. Your role will involve leveraging research and data to ensure the product provides value to the business, understanding customer needs, and solving any problems that arise.

What you'll do

• Make Data Driven Product Decisions: Requires knowledge of product and feature analytics, data analysis tools and techniques, research for analysis activities, documentation procedures (for example, data logs), and modern industry practices and emerging trends. Supports data analytics for a product/feature. Supports data collection and evaluation within assigned areas (for example, acquisition cost, conversion rate, adoption, active users, feature usage, user churn, net promoter score, satisfaction, lifetime value).
• Drive Customer/Client Needs: Requires knowledge of customer and business problems, design thinking, dependencies and impacts on product processes/ways of working, journey mapping, process optimization, and communication and influencing techniques. Researches and verifies customer needs and expectations. Delivers customer value within the parameters of profitability and other targets. Builds and maintains consistent customer connections and solicits customer feedback. Creates customer journeys and identifies customer touchpoints. Addresses gaps/risks in product experiences. Simplifies and improves processes to drive customer satisfaction.
• Maintain Product Roadmap and Development: Requires knowledge of product roadmap development techniques, roadmap presentation, roadmap features and items, project management techniques, modern business practices (for example, Agile methodologies, Scrum), Minimum Viable Product (MVP) creation, product development lifecycles, and product development concepts (for example, "Crossing the Chasm"). Builds and owns a simple product roadmap with proper phasing. Communicates with cross-functional partners and stakeholders. Explores alternative avenues to identify resources while navigating organizational constraints and dependencies. Builds stakeholder alignment. Manages backlog/priority tradeoff decisions and communications. Builds complex 0 —> 1 products.
• Create Product Vision and Strategy: Requires knowledge of problem formulation and solutioning, hypothesis framing, business strategies, business management practices across multiple domains, customer segments and needs, domain-specific knowledge, "Go to Market" strategies, industry, environmental, and economic factors and competitors, product discovery process, product vision, product strategy and challenges, rapid prototyping and Lean experimentation methodologies, and concepts of "First Principle," "Whole Product," and "Crossing the Chasm". Owns a simple customer problem and/or product requirements/needs. Assists in building new ideas/products. Explores new focus areas/unchartered areas for value creation leveraging first principles and develops a long-term vision. Articulates problem statements and hypotheses. Guides team members towards prototypes. Effectively communicates product strategy and vision and the unit economics of a product. Understands the need for "Go-to-Market" strategies and levers for user adoption.
• Influence and Build Stakeholder Consensus: Requires knowledge of verbal/non-verbal behaviors, application and allocation of business communication styles/techniques in ambiguous and challenging situations, situational awareness, elements of Emotional Intelligence and Influencing Styles, communication channels/mediums, interpersonal skills, and relationship building. Communicates in one-to-one/stakeholder meetings involving one-two teams. Proactively builds a professional network. Articulates results/recommendations. Actively listens to others and acknowledges different technical perspectives, connecting to the product/technology in development.
• Be Technically Oriented: Requires knowledge of competitive technology landscapes, existing enterprise systems, technologies, services, and architecture, common PaaS and IaaS technologies and environments, software quality assurance methodologies, tools, processes, and checkpoints, emerging technology and industry trends, and product and technology innovation. Demonstrates understanding of InfoSec policies and processes. Owns business and user acceptance testing for simple products/features. Represents technology requirements and drives technology design outcomes. Understands product architecture, services involved, and the database and cloud technologies used. Leverages knowledge of competitor products/services for assigned products. Drives informed discussions with engineering teams and stakeholders to assess feasibility and risks, and prioritize efforts, features, and capabilities.

Minimum Qualifications

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.

Option 2: 11 years’ experience in product management or related area.

The above information is intended to indicate the general nature and level of work performed in the role. It is not a comprehensive list of all duties, responsibilities, and qualifications required. The full Job Description will be made available during the hiring process.