Principal, Product Manager - Driver Experience Platform

Walmart; Arkansas; On-site; USD 110,000 - 220,000; Full time

Job summary

Walmart is seeking a Principal Product Manager to lead the NTransit platform workflow, focusing on enhancing driver experiences and managing multiple user personas. The role offers competitive pay and comprehensive benefits, including performance bonuses and educational support through the Live Better U program.

Benefits

Performance-based bonuses

Medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off including parental and family care leave

Walmart-paid education programs

Qualifications

• Experience managing multiple stakeholder groups and several products.
• Proven success in platform product management, especially in logistics and supply chain tech.
• Experience building mobile-first products.

Responsibilities

• Lead track and trace initiatives and manage driver relationships.
• Develop partnerships to scale small/medium business carriers.
• Utilize AI to enhance data accuracy in workflows.

Skills

Strategic management

Product management

Stakeholder management

AI/ML familiarity

Job description

Position Summary...

The NTransit application provides a seamless experience for drivers across private fleets, CCOB (contracted carriers), and external carriers. It directs workflow, facilitates communications, enhances visibility, and manages driver pay. As a crucial part of Walmart's supply chain, NTransit bridges planning with execution in stores, distribution centers, and clubs. It also lowers barriers of entry for SMB carriers, brokers, and owner-operators, enabling them to offer untapped capacity solutions.

This Principal Product Manager will lead the platform workflow for all major tenants and user personas, including private fleet drivers (16,500), contracted carrier partners, brokered carriers, spot market carriers, purchased transportation, and new areas such as Milk Plant user personas. This individual will develop and manage the similarities and differences between these personas to ensure drivers can leverage NTransit as a workflow application, providing accurate data for downstream consumers like optimization and visibility.

This role is based in Bentonville, Arkansas. We are not considering remote applicants, but a full relocation package is available for candidates not local to Northwest Arkansas.

What you'll do...

1. Lead track and trace initiatives, build out a mobile-first strategy, manage driver and carrier relationships, and oversee document digitization
2. Develop partnerships and features to scale small/medium business carriers and prioritize components of the portfolio such as communications, adoption strategy, driver experience, compliance, and driver payment
3. Leverage AI to enhance data accuracy and streamline workflows
4. Utilize AI-driven analytics to understand and manage the diverse needs of different user personas, optimize track and trace systems, predict maintenance needs, and improve overall driver and carrier management through data-driven insights

What you’ll bring…

• Experience managing multiple stakeholder groups and several products as a strategic lead
• Proven success in platform product management, especially in logistics, transportation, or supply chain tech
• Experience building mobile-first products and managing multi-tenant user personas
• Familiarity with AI/ML applications in workflow automation, data accuracy, and predictive analytics

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam's Club facilities, offering programs from high school completion to bachelor's degrees, including English Language Learning and certificates. Tuition, books, and fees are fully paid by Walmart. Eligibility requirements apply, and benefits are subject to change.

For more information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes performance bonuses, stock options, and other incentives depending on the role and performance.