Principal Presales Solution Architect - Digital Workplace

Unisys; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Unisys is seeking a senior pre-sales solution architect to craft enterprise proposals and pricing for End User Managed Services in the United States. You will gather client requirements, build costed solutions, and drive winning themes across services including device management and productivity tools.

You will lead solution reviews, present workshops, and support negotiations to secure commitments while aligning with client outcomes and SLA expectations.

Qualifications

• Bachelor's degree in business, finance, or technology or equivalent.
• Strong English language skills are mandatory.
• 8+ years' experience in End User Managed Services/Digital Workplace Services with presales exposure.
• Experience in pre-sales solution design, proposals, and design trade-offs.
• Cost/benefit analysis and risk assessment experience.

Responsibilities

• Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics.
• Set solution and pricing strategy; develop effort and cost estimates.
• Develop client facing proposals including service overview, architecture and benefits.
• Lead the solution reviews and obtain approvals from key stakeholders.
• Participates in client meetings and contract negotiations; develop SoW.

Skills

Strong English

8+ years End User Managed Services

Presales solution architect

Communication skills

Analytical skills

Cost/benefit analysis

Risk assessment

Education

Bachelor's degree in business, finance, or technology

Job description

What success looks like in this role:

• Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA's, contacts and events count, AHT, ToT, etc,).
• Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
• Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
• Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
• Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW

You will be successful in this role if you have:

• Bachelor's degree in business, finance, or technology or equivalent
• Strong English language skills are mandatory
• 8+ years' experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred
• Has a good understanding of competitive landscape, products and/or services
• Excellent communication, analytical and troubleshooting skills
• Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
• Experience developing cost/benefit analysis and determining the risk associated with a given solution

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail]. US job seekers can find more information about Unisys' EEO commitment here.