Principal People Experience Partner

Articulate; United States; Remote; USD 138,000 - 182,000; Full time

Job summary

Articulate is seeking a Principal People Experience Partner to accelerate organizational capability across Product, Design, and Engineering. You will translate business strategy into practical people solutions, diagnose organizational needs, and influence leadership decisions to shape talent, performance, and change at scale.

In this role, you’ll partner with senior leaders, drive cross-functional People programs, and leverage AI-enabled solutions to improve engagement and the employee

Qualifications

• 10+ years of progressive HR or Talent experience.
• 4+ years as a People Partner or HR Business Partner in a SaaS, technology, or similarly complex environment.
• Experience partnering with Product, Design, and Engineering organizations and advising VP-level and more senior leaders.
• Strong judgment and ability to influence senior leaders through complex decisions.
• Track record of owning major cross-functional People programs from design to adoption and measurement.
• Exceptional communication, facilitation, and relationship-building skills.

Responsibilities

• Act as a trusted strategic advisor and coach to senior leaders, translating strategy into action.
• Lead the talent agenda for assigned client groups, covering organizational design, workforce planning, leadership capability, succession, retention, performance, and development.
• Shape and own company-wide People programs and practices across the People Team, from design to rollout and measurement.
• Leverage people and business data, AI-enabled solutions, and external trends to improve decision-making and experiences.
• Guide leadership through organizational change, diagnosing risks and shaping communication strategies.
• Own engagement approaches for client groups, turning feedback into focused action and evolving engagement practices.
• Provide strategic counsel on employee lifecycle moments impacting the employee and manager experience.
• Lead complex employee relations matters with sound judgment and escalate when needed.
• Drive operational excellence, simplifying and automating work at scale.
• Strengthen the People Partner function across Articulate to raise quality and impact.

Skills

HR leadership

Executive coaching

SaaS experience

Organizational design

Change management

Strategic partnering

Stakeholder management

People analytics

Tools

HR systems

Job description

Principal People Experience Partners help accelerate Articulate's business by partnering with leaders to build high-performing organizations where people can do their best work.

They combine deep business insight, functional expertise, and practical coaching to help leaders navigate organizational challenges, develop talent, and make thoughtful decisions about organizational design, performance, engagement, and change.

Working closely with leaders across our Product, Design, and Engineering teams, you'll serve as both a strategic partner and a hands-on operator, translating business strategy into practical people solutions while diagnosing organizational needs, influencing organizational decisions, and helping teams adapt and grow.

You'll also help shape and lead company-wide People practices and programs, strengthen how People Partnering operates across Articulate, and help create an exceptional employee and manager experience at scale.

What you'll do:

• Act as a trusted strategic advisor and coach to senior leaders and managers, developing deep fluency in your client groups' strategy and priorities. Bring sound judgment and organizational context to complex decisions, anticipate downstream implications, and translate strategy into action.
• Lead the talent agenda for assigned client groups, partnering with leaders and People Team experts on organizational design, workforce planning, leadership capability, succession, retention, performance, and development.
• Shape and own company-wide People programs and practices, partnering across the People Team from problem definition and design through stakeholder alignment, rollout, measurement, and iteration. Bring business insight to ensure our People solutions evolve with Articulate's needs.
• Leverage business, talent, and organizational insights, along with technology, People Systems, external practices and trends, and AI-enabled solutions, to identify emerging patterns, improve decision-making, simplify work, and create better employee and manager experiences.
• Lead leaders and teams through organizational change by diagnosing risks, anticipating resistance, shaping communication and engagement strategies, and helping leaders navigate change with clarity, resilience, and confidence.
• Own the engagement approach for assigned client groups, including survey planning, leadership debriefs, and translating feedback into focused, sustained action, while helping evolve Articulate's broader engagement strategy and practices.
• Guide key moments across the employee lifecycle, providing strategic counsel and hands-on partnership on the decisions that shape the employee and manager experience.
• Lead complex employee relations matters with sound judgment and care, assessing risk, advising leaders on options and tradeoffs, driving issues to resolution, and escalating when appropriate.
• Drive operational excellence within your client groups, owning the administrative responsibilities that come with the territory while identifying opportunities to simplify, automate, and improve how work gets done at scale.
• Strengthen the People Partner function by sharing expertise, improving practices and tools, identifying systemic opportunities, and raising the quality, consistency, and impact of People Partnering across Articulate.

What you should have:

• 10+ years of progressive HR, People, or Talent experience, including 4+ years as a People Partner or HR Business Partner in a SaaS, technology, or similarly complex environment.
• Demonstrated experience partnering with Product, Design, and Engineering organizations and advising VP-level and more senior leaders.
• Broad expertise across organizational design, performance and talent management, change, and employee relations, with demonstrated depth in one or more areas.
• Excellent judgment and the ability to operate independently in ambiguity, evaluate tradeoffs, and influence senior leaders through complex decisions.
• Demonstrated track record of owning major cross-functional or company-wide People programs or practices from problem definition and design through stakeholder alignment, execution, adoption, measurement, and iteration.
• Exceptional communication, facilitation, and relationship-building skills, including the ability to constructively challenge and align senior leaders.
• Strong business acumen and the ability to interpret people and business data, identify meaningful patterns, and translate business goals and insights into clear People strategies, decisions, and scalable solutions.
• Experience leading client groups through organizational change, including anticipating needs, advising leaders, and adapting plans as conditions evolve.
• Experience partnering across People functions and leveraging HR systems, tools, and AI-enabled solutions to shape and deliver integrated, scalable solutions and improve how work gets done.
• Demonstrated track record of improving People practices, operating models, or employee experiences beyond an assigned client group and creating sustained impact across multiple teams or organizations.

The pay range for this position is $137,700 to $182,426 for all US locations. This range represents our good faith expectation of what we reasonably expect to pay for this role based on factors including (but not limited to) skills, experience, training, licensure and certifications, education, and other business and organizational needs.

This position is bonus-eligible. Articulate also offers a robust suite of benefits - visit the website for a full list.

This is a US-based role and can be performed remotely from anywhere within the United States. Occasional travel for company events may be required. Employees must physically reside and work within the US throughout their employment and must immediately notify Articulate of any change of address.

The application window for this position is expected to close 90 days from the original posting date.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360-a suite of creator tools for online courses was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise-a all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine's Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.

Articulate Global, LLC is an Equal Employment Opportunity and affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [e-mail].

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