Principal Engineer, Agentic AI & Microservices

Shipt; San Francisco (CA); Hybrid; USD 140,000 - 235,000; Full time

Job summary

Shipt is seeking a Principal Agentic Engineer in Gig Operations to architect and deploy its foundational Agentic AI platform to optimize real-time routing, pay, and coverage across the national fulfillment network.

You will collaborate across data science, engineering, and product teams to integrate reasoning loops, tool bindings, and multi-agent orchestration into high-throughput microservices, ensuring scalable, reliable, and compliant autonomous workflows.

Qualifications

• 10+ years of backend software development experience architecting and operating high throughput, multi region distributed microservices.
• Ability to lead technical discussions, communicate complex ideas and concepts simply and concisely, drive consensus and ensure projects are delivered on time.
• Strong mentorship abilities to ensure we evolve our staff and senior engineers into future leaders.
• Experience coding in Python or Golang.
• Experience with SOA, microservices, and distributed architectures.
• Proven ability to build and deploy systems that use LLMs beyond simple chat interfaces.
• Ability to design offline and online evaluation strategies to measure agent performance, reliability, and business impact, including designing human-in-the-loop escalation triggers.
• Proficiency with Google ADK, LangGraph, AutoGen, CrewAI, or similar orchestration platforms.
• Experience with monitoring tools designed for tracing and debugging agentic reasoning chains (e.g., LangSmith, Langfuse).

Responsibilities

• Architect and deploy Shipt's Agentic AI platform for real-time routing and coverage.
• Collaborate with data science, engineering, and product teams to integrate agentic loops and orchestration into microservices.
• Ensure scalability, reliability, and compliance of autonomous workflows.

Skills

Backend architecture

Leadership

Mentorship

Python

Go (Golang)

SOA & microservices

LLMs in production

Agent orchestration

Observability

Distributed tracing

Education

Bachelor's degree or equivalent experience

Tools

Google ADK

LangGraph

AutoGen

CrewAI

LangSmith

Langfuse

Job description

Shipt is seeking a Principal Agentic Engineer in Gig Operations to architect and deploy its foundational Agentic AI platform to optimize real-time routing, pay, and coverage across the national fulfillment network.

You will collaborate across data science, engineering, and product teams to integrate reasoning loops, tool bindings, and multi-agent orchestration into high-throughput microservices, ensuring scalable, reliable, and compliant autonomous workflows.