Principal Change Management

Jobtailor

Jacksonville (FL)

On-site

USD 120,000 - 160,000

Full time

5 days ago

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Job summary

Jobtailor seeks a seasoned organizational change leader to design operating models for large-scale transformations. Translate target-state capability into structures, roles, and decision rights while shaping the enterprise change communications strategy.

You will lead behavior-change programs, run readiness assessments, identify stakeholder groups, and ensure adoption metrics are reflected in the transformation scorecard. Reports to the VP of Transformation and Performance; travel is required.

Qualifications

10+ years’ experience in organizational change management, communications, or organizational design/development.
Direct experience leading change for large, complex enterprise transformation programs.
5+ years’ supervisory/management experience.
Bachelor’s degree or equivalent experience in a related field.
Experience designing operating model changes with a business or enterprise architecture function.
Experience applying a structured change management methodology across multiple initiatives.
Ability to build trust with senior stakeholders and deliver difficult messages.
Comfort operating within ambiguous, evolving structures with authority.
Willingness to travel to multiple locations for work.
Preferred: Master’s degree; Prosci Change Management Certification; CCMP; PMP; PgMP; Six Sigma.

Responsibilities

Lead operating model design for transformation initiatives.
Translate target-state capability and process changes into organizational structures, roles, and decision rights.
Own enterprise change communications strategy, including leadership narratives, stakeholder messaging, town halls, and the change communications calendar.
Lead behavior change and adoption programs, including training, reinforcement plans, change champion networks, coaching, and resistance management.
Run change impact and change readiness assessments.
Identify affected stakeholder groups and tailor change approaches.
Partner to ensure change-readiness and adoption metrics reflected in the enterprise transformation scorecard.
Build the people plan for major AI, process, and product changes before launch.
Build and develop leadership bench strength across operating model design, communications, and behavior-change/training disciplines.
Manage a multi-team organization spanning these disciplines.
Represent transformation’s people implications in steering committee and governance forums.
Ensure change readiness is considered alongside financial and delivery considerations in go/no-go decisions.

Skills

Organizational Change

Leadership Development

Stakeholder Engagement

Trust Building

Credibility

Communication

Coaching

Resistance Management

Change Management Methodology

Travel readiness

Education

Bachelor's degree

Master's degree (preferred)

Tools

Prosci ADKAR

Job description

Lead operating model design for major transformation initiatives
Translate target-state capability and process changes into organizational structures, roles, and decision rights
Own enterprise change communications strategy, including leadership narratives, stakeholder messaging, town halls, and the change communications calendar
Lead behavior change and adoption programs, including training, reinforcement plans, change champion networks, coaching, and resistance management
Run change impact and change readiness assessments
Identify affected stakeholder groups and tailor change approaches
Partner to ensure change-readiness and adoption metrics are accurately reflected in the enterprise transformation scorecard
Build the people plan for major AI, process, and product changes before launch
Build and develop leadership bench strength across operating model design, communications, and behavior-change/training disciplines
Manage a multi-team organization spanning these disciplines
Represent transformation’s people implications in steering committee and governance forums
Ensure change readiness is considered alongside financial and delivery considerations in go/no-go decisions
Report directly to the VP of Transformation and Performance

Requirements

10+ years’ related work experience in organizational change management, communications, or organizational design/development
Direct experience leading change for large, complex enterprise transformation programs
5+ years’ direct supervisory/management experience
Related Bachelor’s degree or additional related equivalent work experience
Experience designing operating model changes (organizational structure, roles, decision rights) with a business or enterprise architecture function
Experience applying a structured change management methodology, such as Prosci ADKAR or equivalent, across multiple concurrent initiatives
Ability to build trust and credibility across senior, cross-functional stakeholder groups, including delivering difficult messages about organizational change
Comfort operating with real authority inside ambiguous, still-forming organizational structures
Ability to travel to multiple locations for work
Preferred: Master’s degree
Preferred: Prosci Change Management Certification (ADKAR model)
Preferred: CCMP from ACMP, PROSCI or Kotter-based certifications
Preferred: PMP or PgMP
Preferred: Six Sigma/Lean certifications

Core Competencies

Demonstrates expertise in leading organizational change management initiatives, including designing operating models and applying structured methodologies like Prosci ADKAR. Proven ability to build trust with senior stakeholders and manage complex transformation programs effectively.

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